Bergen Imports Inc

Alright, so I recently had Steven at Bergen Imports do a timing job on my Mercedes, and I've gotta say, I'm super impressed. From the start, he was straight up about what needed to be done and kept me in the loop the whole time. Now, my car's running smoother than ever – seriously, it's like a new ride. If you're picky about who works on your car, especially if it's a higher-end make like mine, I can't recommend Steven enough. He knows his stuff and does top-notch work. Will be bringing my car here for any work moving forward.

Clueless and overpriced; they charged 200+ for diagnostics and did not find anything even tho i told them exactly whats needs to fixed, kept saying they have never seen a problem like this before ... I asked for a diagnostic print out and they said they didn't have a printout of obd report. Basically they just want a diagnostic fee even if you tell the exactly what's wrong. Then i just went down the st and the mechanic fixed the issue for $50 without any nonesense in 10 min. These guys are incompetent in my opinion!!!

Truly outstanding. Helen is amazing. Clearly communicated everything about the process and kept me posted every step of the way. The work was incredible. Far exceeded my expectations from body shops I have used in the past. My car was returned literally as good as new, in immaculate condition on the outside and even valeted on the inside. Also - the office was surprisingly easy to get to from the city! The 159R bus from Port Authority stops 2 mins walk away. Highly recommended. Thanks so much!

Buying a used Porsche Panamera GTS from Palisades Park and needed a professional shop to do a Pre Purchase Inspection. Called Steven and he was the ultimate professional. Always picking up the phone(several times) and answering every question. Was trying to make the purchase quickly and he was kind enough to fit me and the seller in for a last minute PPI to facilitate a quick and easy sell(on a busy Friday with 1 hours notice) - that's service. Report was thorough, pictures to accommodate findings, and he even went over the various talking points on yet another call to him. His pricing was great, his communication was awesome. It's hard to find a shop with the level of professionalism, friendliness and care for both the vehicles and its clients. Would give 5+ stars if I could.

Wow and wow, Helen and her team went above and beyond with my repairs,in such a timely manner,I'm so so happy with the work and looks amazing and smooth,this shop offers great prompt service and awesome work, guaranteed you will be happy,they are friendly and attentive,they really take great care of the customer, and when you call the shop,they are so cool and friendly,super knowledgeable and really great staff and customer service,I definitely recommend Bergen Imports to the highest level of service,May God Bless Helen And Her Amazing Staff.