Betten Volkswagen

Grand Rapids, MI · Volkswagen dealer

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Grand Rapids
#60
of 602 shops
City Percentile
71%
rating percentile
Address
Betten Volkswagen, 5901 28th St SE, Grand Rapids, MI 49546
Phone
(616) 301-2100
Website
www.bettenvolkswagen.com
Status
Open · Closes 3 PM

Betten Volkswagen is an auto shop located in Grand Rapids, MI. It is one of 602 auto shops listed in Grand Rapids. Its 4.7-star rating is above the Grand Rapids city average of 4.4 stars. There are 10 photos associated with this location.

Hours

Saturday10 AM–3 PM
SundayClosed
Monday9 AM–7 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM
Friday9 AM–6 PM

Customer Reviews

★★★★★ 5.0 Conrad Klima · Feb 2026

My experience with Betten. Volkswagen was fantastic. (And I’m a good critic🤭). Ricky was very personable and a pleasure to deal with and made my experience happy :-). They have a nice waiting area and plenty of things to do n roam around and look at while waiting (had a really nice mirror in the bathroom🤷‍♂️) He was very courteous and helpful. Thank you! I would highly recommend Betton! But Gezon/My Auto, Hmmm… 🤔 not so much😬.

★★★★★ 5.0 Ana Beatriz Hernandez Gonzalez · Mar 2026

This is the second time we've done business with Better Imports. We always feel zero pressure at that car dealership. Both Justins were very honest and friendly with us. Getting a new car was very quick and easy. They valued our old car at a good price, and it was truly a pleasure doing business with them.

★★★★★ 5.0 Theresa Inskeep · Jan 2026

Jimmie is the best salesman! Finding a new used vehicle was painless and fast! They even delivered my new VW to my workplace so I didn’t need to worry about getting a ride.

★★★★★ 5.0 Erin Monk · Mar 2026

Had a great buying experience - appreciated how the staff worked as a team to ensure our new vehicle was equipped with all the features we wanted. From the test drive to final pick up, Sydney was attentive, made us feel comfortable when asking questions, and went above and beyond to make sure we were happy with our purchase.

★★★★★ 5.0 Melanie Cousineau · Mar 2026

Fantastic experience! I worked with Ricky and he was the best! I went in for an alignment, last minute I also wanted to get an oil change, he said no problem. Ricky was patient while I went through my service coupon emails lol, went over the specials and applied which ever one was going to save me the most money. He kept me updated throughout, went over the multipoint inspection with me, and answered all of my questions! Great friendly service....Give him a raise guys! ☺️

Accessibility & Amenities

✓ In Store Shopping ✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Car Wash ✓ Oil Change ✓ Repair Services ✓ Gender Neutral Restroom ✓ Appointment Required ✓ Checks ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Volkswagen dealer

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.