Grand Rapids Towing

Grand Rapids, MI · Towing service

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Grand Rapids
#9
of 602 shops
City Percentile
86%
rating percentile
Address
Grand Rapids Towing, 1946 Will Ave NW, Grand Rapids, MI 49504
Phone
(616) 538-0698
Website
www.grtowing.com

Grand Rapids Towing is an auto shop located in Grand Rapids, MI. It is one of 602 auto shops listed in Grand Rapids. Its 4.9-star rating is above the Grand Rapids city average of 4.4 stars. It ranks #9 of 602 auto shops in Grand Rapids. There are 10 photos associated with this location.

About Grand Rapids Towing

24 hour Towing and Roadside Assistance

Customer Reviews

★★★★★ 5.0 LeslieAnne Warren · Jan 2026

After sitting in a Park And Fly parking lot for 12 days during a bitter cold winter storm (1-2026) my battery was dead when I returned. It was suggested I call Merl’s, as it was near the airport. The experience was excellent from the start. Mike answered the phone right away - no wait time. The driver was prompt and professional, and I was on the road in a little over an hour. I would definitely call Merl’s again if the need ever arises, and definitely recommend them.

★★★★★ 5.0 BSPancake · Jan 2026

Got stuck in a snow bank early at 4 in the morning after getting out of work cause I couldn't get any traction under my wheels during a turn. Gave Grand Rapids Towing a call, guy shows up about 20 mins later, and with a some effort manages to free my car and just tells me to go on. I asked him "you sure I can't pay you?" And he tells me he was feeling generous. Great dude, I'll definitely be calling these guys if I get into some trouble again

★★★★★ 5.0 Hanh Nguyen Fitzpatrick · Mar 2025

Don helped my mom when her car broke down and towed it to the body shop. He was very kind and professional and put her mind at ease with the process. She had called me and I had stayed on the phone with her until the car was dropped off. My husband picked her up to follow the car to the body shop and we were grateful for the quick response and turnaround!

★☆☆☆☆ 1.0 Jeramie Huyser · Nov 2025

Thanks for helping my daughter in her accident. Guy from Merl's towing was awesome. Very helpful. When I went to get stuff out of car the next day I went to lot at Grand Rapids Towing. The gentleman that was at desk for lot was the worst person I have delt with in years. He was very disrespectful and didn't even want to acknowledge me as the only person in office. He would rather watch TV show he was watching. I felt like I was interrupting this rude person of personal time. If this was my employee I would fire him in 2 seconds

★★★★★ 5.0 John Ramirez · Oct 2025

Sean and Noah were both awesome! In the span of four days, via AAA, West Michigan Towing helped me with two vehicles. One service call was for battery and the second was for car towing. Both Sean and Noah were professional, warm, and fun. Thank you!!!

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Credit Cards ✓ Debit Cards ✓ Paid Parking Lot

Services

Towing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.