Grand Rapids Towing

After sitting in a Park And Fly parking lot for 12 days during a bitter cold winter storm (1-2026) my battery was dead when I returned. It was suggested I call Merl’s, as it was near the airport. The experience was excellent from the start. Mike answered the phone right away - no wait time. The driver was prompt and professional, and I was on the road in a little over an hour. I would definitely call Merl’s again if the need ever arises, and definitely recommend them.

Got stuck in a snow bank early at 4 in the morning after getting out of work cause I couldn't get any traction under my wheels during a turn. Gave Grand Rapids Towing a call, guy shows up about 20 mins later, and with a some effort manages to free my car and just tells me to go on. I asked him "you sure I can't pay you?" And he tells me he was feeling generous. Great dude, I'll definitely be calling these guys if I get into some trouble again

Don helped my mom when her car broke down and towed it to the body shop. He was very kind and professional and put her mind at ease with the process. She had called me and I had stayed on the phone with her until the car was dropped off. My husband picked her up to follow the car to the body shop and we were grateful for the quick response and turnaround!

Thanks for helping my daughter in her accident. Guy from Merl's towing was awesome. Very helpful. When I went to get stuff out of car the next day I went to lot at Grand Rapids Towing. The gentleman that was at desk for lot was the worst person I have delt with in years. He was very disrespectful and didn't even want to acknowledge me as the only person in office. He would rather watch TV show he was watching. I felt like I was interrupting this rude person of personal time. If this was my employee I would fire him in 2 seconds

Sean and Noah were both awesome! In the span of four days, via AAA, West Michigan Towing helped me with two vehicles. One service call was for battery and the second was for car towing. Both Sean and Noah were professional, warm, and fun. Thank you!!!