Big O Tires

What can I say about Big O Tires? Nothing but great things! Brendan was the one who helped me initially and he was my kinda guy. Straight up sarcasm from the get. He was nice enough to honor a coupon from last month for me. Cory the store manager was just as nice! He came back to the refreshment/waiting area to say hello and thank me for choosing Big O Tires. It's a great place with great people! And my oil change went smooth as butta...

Had a passenger headlight repaired here a few weeks ago and afterwards noticed my wiper fluid wasn’t working anymore. Took it back since they were working in that area so they could look and see if they disconnected anything. These guys tried to tell me there was a pin sized hole in my windshield wiper reservoir, which I conveniently couldn’t see when they tried to show me. Got home and decided to look around myself. Found that my wiper fluid hoses were disconnected in TWO different places! Reconnected them and now there’s no leaks and I was able to fill up the reservoir! This shop is a scam! Thank god they didn’t charge me for the diagnostic for the problem that doesn’t exist. Can’t believe a licensed mechanic couldn’t see a disconnected hose. Please don’t bring your vehicle here.

Went to another tire shop that told me my rim was corroded and needed replaced, dealt with my tire leaking for about a week well over 20psi each night until I was able to come here. Was prepared to spend a good amount replacing the rim, bit the staff found a screw that the previous shop did not find(or didn't look for) the got me fixed up and were extremely kind the whole time. Thank you so much!!

They scratched and damaged all four of my wheels I am going to have to get them replaced they took for ever I mean I could just go on I will never going back here. They broke my wheel lock key and proceeded to tell me I broke it when I literally had to use it to put my spare tire on so I’m not sure how that’s even possible. Not to mention they broke off all of my wheel lug nut locks and replaced them with lug nuts that do not have locks and charged me labor for that as well. Not even walking in the door before I was harassed by one of the employees. Over all terrible customer experience and expensive service I will be contacting support for certain

The guys at Big O in Raymore are the absolute best! We bring both vehicles here for maintenance and this shop is well ran! We're in and out, never a wait, & they're fair and honest!