Big O Tires

The Best Option in Sonoma County. Price Match, Explain Every Detail, Discounts Encouraged, All Front Counter and Shop Employees are So Respectful, Educated and motivated. I travel over an hour to visit Sebastopol Location because they deserve my buisness. I am a returning customer that tried other places, and it was the Fundamentals that brought me back. Big O Sebastopol Leadership, empowers ALL employees to " make it right", "keep it simple", and deliver The Best Experience for their customers. The following individuals need to be recognized. Ron Jensen: Service Advisor ( Fleet Manager ) Takes his time Explaining Options. Ethan Lam: Service Adv. (Great at Explaining/ Research). Juan Sanchez: (Service writer) Quick, to the point, multi tasked and Bilingual. Ywaldo Gascue;Service. Manage

I found this gem 4 years ago and brought both my cars here. They consistently value keeping older/used cars on the road and do not up sell or gouge for sales. I’ve got family in the parts and service industry and I can say that their prices are on point. Great group here. Single women… bring your car here. You will be treated fairly and with respect.

Absolute life-savers! I had requested an appointment but it didn't go through and the man closing stayed later to help me. I thought I needed a new tire but instead of automatically agreeing with me and charging me more, he took the time to find what was wrong with the tire and fix it himself. I am so grateful because this was on a Saturday when no one else around was open and I had already driven with a donut wheel about 40 minutes away. Will be returning. Thank you again so much!

Mike was awesome! I called about getting a tire patched and they said come on down. Mike went to work on my tire almost immediately, Watching him work was fascinating. He said patching tires was like second nature to him. So quick and precise. Every one was super friendly and I was in and out within 30 mins. YAY BIG O TIRES!

Big O Tires in Sebastopol deserves every bit of five stars. My name is Michael, and I work at just a minute or two down the road. I stopped by on my lunch break hoping to get a quick oil change so I could add a lifter additive I purchased. My Dodge Charger had been making a loud ticking noise for almost five months, so I was really hoping to finally get it taken care of. The moment I walked in, I was helped right away by the gentleman at the front desk, along with another tech who looked to be around my age. I didn’t catch their names, but I wish I had. They were both extremely professional and welcoming. When I asked about the wait time, they told me it would be about an hour, which made total sense. I mentioned that I might have to come back later, and without hesitation they offered to