Big O Tires

This place stole my good tires and wheel lock key!! I took my car there for 2 new front tires only. Corey confirmed my back tires were good and I can keep them. Received a phone call that I have to get all 4 of my tires changed. Asked him to do only 2 front and that’s it. He stated it’s unethical for him to do only the 2 front tires, and they have to do all 4 tires. I told him I’ll take my car somewhere else. He then offers to change all 4 tires for lesser price. I agreed. Picked up my car the next morning, but my good used tires are not in my car, and some unknown company has picked them up the night prior. Couples hours go by after I leave and as I’m cleaning my trunk out I notice my wheel lock key is missing. Which I confirmed was in there before taking my car to them. I rushed back

I regularly have my vehicles serviced at Big O Tires in Shawnee, KS, and every experience has been excellent. Robert and Ryan are consistently professional, knowledgeable, and genuinely customer-focused. I began using Big O within the past year for all of our vehicles—including two Teslas—and I’ve had nothing but positive experiences with the shop. I highly recommend this location.

Friendly and professional and helpfull. Called to get a quote on 2 new front tires and price was reasonable so asked if they had any availability for that day and they said they did. Requested for asap. I got there about 30ish mins later. Got there and exchanged information, gave em my keys and sat down in the front lobby. Seemed to take a really long time for just changing 2 tires, like nearly 2 hours, give or take. Finally done and leave easily. Only to stop down the road because something feels off. Inspect the tires and find that 1 of them was not pulled out to the rim all the way. Go back and show them and they fixed it quickly, no issues. So I would recommend this place but I'd say with caution..be sure to inspect the work. Also make sure u have plenty of time.

Can’t say enough good things about these guys. Never pushy and always honest. Had a valve stem that was slowly leaking air. My wife took the car in as I was out of town and they were incredibly courteous and got the job done and charged us zero dollars. Will always buy my tires from them and they have earned a customer for life with me!

Only place I rotate my tires & get my oil done. Very busy yet efficient. these guys do a great job, Glad I used them!