Bingo Tires & Auto Service in Norfolk

I am a 100% disabled Navy veteran and I came into the shop on my last dollar and they hooked me up and gave me an alignment and two used front tires for a very reasonable price where I couldn't find anywhere else! Top notch in my book. My husband thought they did so good. We had to call him halfway on our trip to tell him how much better the car felt driving it and how much safer we felt. Thanks so much guys. We'll be back to bingo for any other services we need! They really were looking out for me when I was down. I appreciate people like that!

‼️READ‼️I had a terrible experience. I would give this 0 stars if I could. I am a member of the US Navy, and came into the shop one afternoon during work with my uniform on, due to a popped tire. The people working there seeming to know what they were doing, so without question I went through with an outrageous price for a used tired laying in there shop. I asked for a new tire, and they made me pay for a brand new tire for a used tire that is BALD, and soon to fail inspection. The audacity to swindle a female member of the military is beyond me. After I went back into the shop to try to nicely resolve the problem. The customer service was rude and they treated me like dirt. My father called and once he mentioned my name, they hung up on him, and treated my father bad. Its white trashy! Pl

Went in for an inspection, of course I had to wait because there were cars in front of me, but I didn’t have to wait long at all, they take walk ins which is amazing not having to have an appointment, it seems like every where else in VA you have to have an appointment for!

I went to this establishment for a couple of years now but the quality has completely nose dived off a cliff. I went in for a state inspection last week and they claimed I needed a front right tire replacement, and brake pads. However, when I received my car back, the back tire was extremely low on air and was charged approximately $520. I took my vehicle to Discount Tire to see what was wrong and discovered the tire they gave me had HORRIBLE tread. So all in all I had to spend around $1000 within a few days because I had to pay to get the tire they gave me replaced, as well as the low air tire which had a nail in it.

Had inspection and tire rotation done in 2025. My car has wheel locks. The key was not returned to the package with the old lugs I keep in my car. Receptionist was unwilling to ask techs about the key, claimed she had done so earlier for another customer and none of the techs knew anything. It will cost over $300 to have the lugs removed without a key.