BJ's Tire Center

SUPPORTS FRAUD....I purchased an item from BJ's website. It was absolutely not as expected and of far lower quality than the substantial price tag supported. It was returned immediately upon receipt. ONE MONTH later and I am still waiting for my refund. Multiple supervisors wring their hands and say it is in process. What a nightmare!

They can do better. Not going back! I got a set date for new tires for my 2018 Durango. When I showed up for my appointment. The manager told me they weren’t in yet. No one called to tell me ahead of time. I was supposed to get a call the next day never did. So I came in to see any updates and the manager was laughing at the other employee because he was the one that sold me the tires.The manager never apologized only the other employees did. 3 hours later the new tires were on..

They broke my TPMS sensor and refuse to fix it then they said the battery died and now they're saying I have to pay $40 a piece for them to replace them if I buy them myself when they're the ones that broke it in the first place.

Would recommend. They had my tires in stock. Greeted me at the door. Took my keys and an hour later I was down the road. All at a very reasonable price comparatively.

They damaged pressure sensor. They agreed and installed a new sensor. However I was then told their programmer was inoperative and would have to be sent out to be repaired. 2 weeks,still no programmer,now over a month later still being told no programmer..Imagine that, a tire service center with no tire pressure programmer. Now I'm being told, we will call you? If I were a man,would I be getting this type of run around?? On the other hand, maybe they just don't know what their doing. Regardless and needless to say, my membership with Bjs will be ending.