B&L Recovery & Towing

This is a very irresponsible company. Their dispatch team is highly unprofessional — it was clearly their scheduling mistake, yet they made the customer bear all the costs in the end. Their manager is also terrible, which explains why their rating is so low.

If this place could be rated zero stars I would. Worst experience ever. We spent 2 days going back and forth with these people and the process took forever. We got there around 10am on the second day and didn’t leave until 4pm. I had to take an unexpected personal day from my job just because I was sitting and waiting for majority of the time. They charge OUTRAGEOUS prices and they parked our vehicle on ice which resulted in it being stuck. While we made multiple attempts to get it out, two employees just stood and watched. Finally, after the last failed attempt, they assisted and charged us an additional $1,000!!! After explaining to the manager that his employees placed the vehicle on ice on B&L’s property, the manager said it was our fault we didn’t tell them to bring it up front. They

I had a major tire blowout on the Driscol Bridge, l was on the shoulder made the call and my man Milton driver 091 came to the rescue in about 10 minutes!! He said go sit in my truck and get you hooked up and outta here safe sir!! And that he did in about 5-7 minutes l was towed to a much safer spot to deal with this flat tire problem.. Thanks Milton you’re good at your profession!! Polite professional and courteous.. Thanks B&L and thank you 091 Milton!!!!

My tire completely popped and I was stuck on the parkway. Milton came quickly and immediately assess the situation. He tried to help me the best he could, but unfortunately, my car needed to be towed. Despite the situation, he educated me on every option I had and was able to safely take my car off the parkway and to my destination. Thank you for making the best of an unfortunate situation

Driver Milton was extremely friendly and professional. He handled my car very carefully and completed the tow efficiently. I really appreciate his attention to detail and the great service he provided. Highly recommend Milton!