Black Bear Transmission & Automotive

I started to Tn back in September of 2025. I started having transmission issues. I wound up at Black Bear Transmission. I want to say thank you for your kindness and time. It definitely never be forgotten. They took the time to talk to me and and even making some phone calls. And again thank you for being so kind. May God bless and help you.

I took my car for transmission work at their old location on Pisgah Drive. They had to order a part, they told me it would be there in 2 days. I stopped by and they had my car driven over the pit, they were under my car taking off a part. This was hours after I had dropped it off. I asked how they got the part in so fast, the owner came charging at me in total anger. I had not been disrespectful at all. He was in my face cursing. I was shocked and it scared me to death. I called the police and they came. One of his employees said he was putting a junk yard part on my car, BUT he was still charging me for a new part. Police ordered him to put my part back on my car and I took my car and left. I got it repaired elsewhere and the part he was going to replace was not what was wrong with my ca

Didn't want to post a review right away, last year 10/24 my daughter and myself brought a load of donated supplies for hurricane relief ,the trans went out of my truck got truck to Black Bear transmission Monday morning ,10:00 Thursday we was headed back home. I was treated very Well, DID NOT get taken advantage of gave us rides between motel and shop.Its been a year since job was done no problems Thank You for the service

Kept my car for a month, and supposedly put a new computer thing in it and rebuilt the transmission. When I got the car back it was doing exactly the same thing it was doing when I took it in....so, it was "guaranteed" for a year. So I took the car back to them on a Friday and they called me on Monday and said it wasn't the transmission and they couldn't fix it. I took it to Waynesville to Advance transmission and they fixed it. Very expensive mistake not paying attention to the bad reviews of this place. So, do not make the same mistake I did. Just take your car to Advance Transmissions. This guy is a crook, and if we get enough people together that he has screwed we can file a class action law suit.

I had the pleasure of doing business with the owner of this company. This is a wonderful family owned business & I'd recommend them to anyone in the area.