Black's Tire & Auto Service

Smithfield, NC · Tire shop

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Smithfield
#26
of 107 shops
City Percentile
57%
rating percentile
Address
Black's Tire & Auto Service, 512 E Market St, Smithfield, NC 27577
Phone
(919) 934-8123
Website
www.blackstire.com/Contact/Contact-A-Location/Mode/42/512-East-Market-Street-Smithfield-NC-27577/details
Status
Opens soon · 7:30 AM

Black's Tire & Auto Service is an auto shop located in Smithfield, NC. It is one of 107 auto shops listed in Smithfield. Its 4.7-star rating is above the Smithfield city average of 4.3 stars. There are 10 photos associated with this location.

About Black's Tire & Auto Service

Founded in 1929, Black's Tire Service is a family owned and operated company that strives to provide the highest levels of service in the tire and automotive repair industry. With many retail locations in the Carolina's, B.T.S. partners with the top... More

Hours

Saturday7 AM–1 PM

Customer Reviews

★★★☆☆ 3.0 Taylor Runyons · Mar 2026

I've always had decent customer service and they are quick with oil changes. Its a tad pricey though. $136.12 for just an oil change? There's other places that are cheaper. I understand the mechanics need paid and the parts cost money, but what in the world

★☆☆☆☆ 1.0 carolyn applewhite · Mar 2026

I went back to black tire and auto on 3/5/2026 to get them to check my vehicle, for air conditioning issues ,they wanted to charge me $130.00 just to look at it,and the young guy, kept giving me the run a round about the total price .which i estimate it to be over $300.its a total Rip-off! How you going to attract good customers if you keep charging high up front charges,and 🤔 you don’t know what wrong with the vehicle! SMH! I will not be going back.

★☆☆☆☆ 1.0 DJ greene · Jan 2026

Never agian will I ever go to blacks tire, they are a rip off if you have ever seen before, I send a lot of customers to them, but I will never send anyone to them ever agian. These people gave me a quote on a new trialer tire mounted and balanced and printed off the quote and said it was good for 30days which was 471.00 I said ok go ahead then 10mins later they called me and said the quote changed to 491.00 which ant but $20 but if you can’t get your quote right the first time don’t be trying to charge people extra when you screwed up. Bad services never agian

★☆☆☆☆ 1.0 Kade Whitmill · Dec 2025

I cannot recommend this shop due to extreme pricing inconsistencies and poor customer service. I was initially quoted $800 for a belt and alternator replacement. Later, the shop contacted me stating the price had increased to $3,500 for the exact same work. They clarified that no additional issues were found; rather, they claimed the initial quote was simply a "mistake." While they eventually offered to let me take the car back because of their error, the experience of getting my vehicle back was a logistical nightmare. Communication Issues: Unmet Promises: Staff repeatedly promised updates that never occurred. Hold Times: I spent over 30 minutes on hold multiple times. In one instance, I was even accidentally connected to another customer who was also waiting on hold. Poor Record Keep

★★★☆☆ 3.0 Latonia Rowe · Mar 2026

They didn’t fix the issue. It made my problem worse. They tried to fix it but I found out that my car was the first time fixing my problem. I would respect them if they would’ve said that. I had to go to Toyota dealership to fix it. So I was actually charged cheaper. So I spent 2400$ to fix my problem. ****update**** I want to give an update on my experience with Blacks Tires. I called them and explained to them that I had to go to the Toyota dealership and they ended up having to fix it. And the front desk clerk at Blacks tires said they would see what they could do to make it right. They actually went above and beyond and reimbursed me for what I had to go get fixed. I have always loved taking my car to them but the situation had made me feel discouraged about it but I really appreciate

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Tire shopAuto repair shopBrake shopOil change serviceWheel alignment serviceWheel store

Top Auto Shops in Smithfield

NameRatingReviews
Joco Auto★★★★★ 5.020 reviews
Redhawk muffler shop & Custom Exhaust★★★★★ 5.020 reviews
PEARCE COLLISION REPAIR, LLC★★★★★ 5.020 reviews
Deacon Jones Collision Center★★★★★ 5.020 reviews
Johan's Auto Repair & Mobile LLC★★★★★ 5.020 reviews
Greene Automotive LLC (Mobile Mechanic)★★★★★ 5.020 reviews
PO'BOYS Towing★★★★★ 5.020 reviews
Ray's Garage★★★★★ 4.920 reviews
DJ’S AUTO DETAILING★★★★★ 4.920 reviews
Sud Stop Car Wash★★★★★ 4.920 reviews

This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.