Blue Heron Senior Living

This facility is not equipped to handle residents with complex medical needs. If your loved one truly requires skilled nursing care, I strongly recommend looking elsewhere. Blue Heron may appear appealing on the surface, but the quality of care is deeply concerning. During my experience, I witnessed repeated issues with pressure injuries, inadequate repositioning, and poor hygiene and perineal care. Some aides demonstrate genuine compassion, but far too many are inattentive or lack proper training. The same can be said for several primary nurses—many mean well, but fundamental clinical skills and care coordination are often missing. Despite Blue Heron’s marketing claims, the facility fails to deliver the level of skilled nursing it advertises. I’ve personally observed multiple residents

My dad was recently discharged. I am not at all happy with the care he received there. The nursing and staff were a mixed bag. Even the good ones were overburdened and couldn't give timely care. Some specifics: 1. They failed to give him his medicine one evening which is a problem because he has Parkinson's and is dependent on timely medication. Several times they attempted to give him the wrong dose of medication despite his meds being clearly annotated in his chart. I complained about this, was told that I would receive an explanation the following week...which never happened. 2. They failed to give him a shower on a designated day. He asked in the morning and was told that it was in his chart for the afternoon. When he asked for the shower in the afternoon, they told him he w

The staff in rehab is amazing! The custodian with the big smile really makes my Mom's day. Its the little things, this staff rocks! Keep it up! Food is very good too! This place has patience, and it shows!

I'm so happy my father is living at Blue Heron! What a beautiful facility with a caring team. Love the Bistro for a quick bite.

The care and attention the nurses gave to my neighbor Jean Anderson still brings me to tears. The hard work and dedication the staff show to the patients is truly amazing. I admit, when I heard that she would be going to rehab instead of back to her home, I had my doubts. Nursing facilities all have horror stories and I refused to let anything like that happen to her. I believed that she would be better off at home, but at the same time I worried if she would be safe if she did. So I would show up at all hours, trying to catch the staff being lazy, or not helping, or leaving her alone... I never saw that. All I saw were nurses treating her with all the respect, care, and dignity she deserved. Feeding her, brushing her hair, joking with her, taking her out to the common area to talk with ot