Bob Allen Ford-Ottawa, Inc.

Thank you to the team for their exceptional courtesy and support during my recent experience. While driving my electric vehicle, I encountered some range issues, and I was genuinely grateful for their warm welcome and willingness to assist me. They allowed me to charge my vehicle, ensuring I could reach my next destination without feeling stranded. Their kindness and willingness to help, despite having every right to deny my request, made a significant difference in my situation. I sincerely appreciate the team's efforts and generosity. Thank you!

The best car buying experience I’ve had. DJ was outstanding to work with from start to finish—knowledgeable, transparent, and never pushy. He made the process easy and actually enjoyable. What really impressed me was how far he went out of his way to help resolve a concern I had—well beyond what I would expect from any dealer. That kind of service is rare. I would 100% recommend DJ to anyone looking to buy a car. Truly a top-notch experience!

I had an excellent car buying experience here. I had been eyeballing a certain type of truck for awhile, and when I got serious about buying one, I went to Bob Allen Ford to peek in the windows and test drive one. DJ "the Cowboy" was the salesman who came out to answer my questions and set me up with a test drive. He was very easy to deal with. Never a bit of pressure to buy or upsell me on anything...I just drove the truck, and walked away, and told him I'd be in touch, and that was fine. The above and beyond part came a few days later when I was up late at night looking at options online, and I realized that I really wanted the nicer "Lariat" model, and they didn't have any of those on the lot, so I sent him an email at 10:30pm to see if he could get one from another Bob Sight lot, and

I went to this dealership on 15 November the car I was looking for wasn’t there I spoke with Kyle and Kyle said he would have it there next weekend and this guy in a cowboy hat came up and Himself said his name was DJ he said if Kyle couldn’t help me that he would we left for the day came back on November 22. DJ was outside speaking with other customers gave me his card told me the car was ready and I could test drive it when you got the keys brought them to me. Me and my daughter test drove the car. I came back. He was with other customer And then he was multitasking with myself and the other Customer. DJ was done with the other customer came to us told us about the car was honest about everything tried a few times to sell me an extra extended warranty, which I totally understand cause th

We were looking for a reliable car for my college kiddos. DJ was the most helpful salesman I've ever encountered. He was honest, not pushy, and understanding of our needs. As a whole the dealership was helpful about providing information and working within our budget.