Briggs of Fort Scott

Everyone was super nice, but at the end of the day they failed by staying in contact with us like they said they would we sent multiple text messages and made multiple phone calls just to get nothing in return. But what really agitated us the most is to pack their sales representative J.D broke my wife's phone and we get nothing to compensate for a broken phone so I highly doubt that I will ever recommend Briggs to any friends, family member, or associate The reason for that would be because of the lack of communication and compassion for when one of their representatives does something wrong

I ordered parts online to be shipped from this store. The parts man Chris offered to just deliver them to me since shipping was going to cause a delay. I met him after work at a sonic in Joplin to get the parts. He offered this to expedite the repair of my car so I didnt have to wait for the postal system to deliver them. He did this on his own accord and offered it! I cannot recommend Briggs Toyota higher. They treat you like family. They provide service like none other. Will definitely be doing all my business with Briggs! Thank you Chris!!!!

My experience with Briggs of Fort Scott was hands-down the worst car-buying ordeal I’ve ever had. What started as excitement over a potential vehicle turned into weeks of frustration, incompetence, and outright disrespect. We were told a 2020 vehicle was available and that we were approved, but it needed repairs. After waiting nearly a month, we finally traded in our old car, signed all the paperwork, and drove off thinking the deal was done and financing was secured. Big mistake. From day one, the car had serious issues we noticed on the test drive and reported: jolting/stuttering, grinding squealing when reversing, intermittent passenger airbag light, frequent low-power mode, and once it wouldn’t even start. We brought it in for service, waited over an hour and a half, only for the sales

They bait and switch. The entire company does not necessarily ft Scott branch. They will lure you in with a vehicle that they do not have. Do not trust Briggs Automotive company. Also when you call, make sure to ask what city branch you are talking about to and where the car is actually located.

just want to say the 2 sale men were good but can't be trusted my wife and i we trade our car for a jeep wich is ok but the only problem is that they told us it was a all wheel drive and we found out it's not a all wheel drive i have reach out to them civil times they said that they get back with me and never did so i take it as they screwed us i well never trust them again