Briggs Subaru of Topeka Service Center

I have been going to Briggs Subaru since 2015 for service for my Outback. Over the years, I have seen *several* service advisors come and go. Nathan Trevitt is my current advisor, and he is the best. He remembers me AND my car, and makes sure that I am taken care of. He provides outstanding customer service, and I sincerely hope that Briggs hangs on to him!

Will be using a different dealership for any maintenance/service we cannot take care of ourselves. We were quoted a price over the phone (and had an additional coupon) for an oil change. Different story once we entered the business! The service department didn't have the synthetic oil we've been using for 4 years and wanted to overcharge us for THEIR inconvenience. My husband had to put up a good fight to get this done at the price promised. He should have gone with his gut and walked out the door. Bye, bye McCarthy.

I went in expecting to changing out my wiper blades and wiper arms. Nathan, one of the service writers, pointed out the problem was all in the blades and replaced just the blades. He easily could have just sold me new arms and added another $140 on to my bill. But he did the right thing and got me out in 5 minutes for just the cost of the wiper blade replacements. Nathan is one of the good people in the world and a definite asset to Briggs Subaru Topeka

Called service department and got told they would call me back. Never did, waited a week. Then I called again the next week to do the same on a pricing of Timing belt replacement from service department again and nobody called me at all. Booked the job somewhere else. Not a happy camper! Poor service!

Usually no longer deal with dealerships due to the constant calls, texts… No different here. The selection is good!