Brighton Gardens of Raleigh

Concerns Regarding Care and Communication at Brighton Gardens I am writing to share feedback regarding our family’s experience at Brighton Gardens. While there were positive aspects of our experience, particularly with certain staff members, we encountered several significant concerns related to cost, care delivery, and communication. First, we found the overall pricing to be substantially higher than comparable assisted living communities in the Raleigh area. The base assisted living rate began at approximately $7,000 per month and increased to nearly $10,000 within a year. In addition, charges for supplemental care services—such as two assisted showers per week—were considerable. Despite these added costs, the agreed-upon care plan was not always consistently followed. To ensure accou

I have multiple family members in your care and would/cannot recommend your facility. You are unable to follow written and legal protocols, unable to performs assisted living requirement and change what you are willing to do based on the level of laziness or lack of training on the current staff. Your requirement to provide basics are neglected in your care. Hire better, train better, and overall do better for the care of these people entrusted to you. Do better Brighton gardens.

I recently had to place my wife at Brighton Gardens of Raleigh, where she spent the last six months of her life receiving end-of-life care. During that time, she was treated with kindness by a skilled and compassionate staff who clearly cared about her well-being. From the moment I walked in, the receptionist and everyone who greeted me made me and my family feel welcome. They consistently showed a genuine interest in how we were doing, which meant a great deal to us. No place is perfect all the time. There were moments when her attendants were clearly overwhelmed with too many calls, but they always came through—taking care of her needs, changing her diapers, clothes, and sheets, and even handling her laundry. Somehow, she was always dressed and put together every morning—it was a myste

The grounds are well kept. The facility is clean. The staff was nice and seemed to care about the residents. They have activities for the residents. They seemed to be well taken care of. My client's room was clean. I would recommend this facility.

My client has been a resident here for over nine months. In that time, she has shown remarkable improvement in her strength, thanks to the excellent physical and occupational therapies she receives. The staff of Brighton Gardens are friendly, caring, and compassionate towards residents and their families. My client's apartment is always clean and tidy since the housekeeping staff do a great job. The food is very good; there are several options on the menus for residents to choose from. There are daily activities offered which give residents an opportunity to socialize and enhance their motor skills, as well as provide mental stimulation. The grounds are beautiful and are maintained regularly. When working in this facility, I feel like I'm among family. It is a very warm, fun and comfortabl