British Auto Works Inc

I was referred to this Land Rover mechanic by a friend who spoke highly of a technician named Carlos. After recently purchasing my vehicle, I contacted the shop to schedule a diagnostic and brake pad replacement. Unfortunately, my experience with the individual who answered the phone was disappointing. The representative displayed poor communication and customer service skills, provided unclear information, and came across as dismissive. As a result, I decided not to move forward with servicing my vehicle at this location. First impressions are important, and this interaction led me to seek service elsewhere.

Honestly these guys will just keep adding onto the bill, and charge for things you don’t need. Either that or they are incompetent. Either way, keep your distance. Never mind their bedside manner is absolutely terrible, they are just bad at the one thing they should be able to do with their eyes closed - service a Range Rover.

My LR4 started acting junky just before the exit to BAW. I pulled over and called Carlos and he and his mechanic came in record time to investigate the issue. That would never happen elsewhere. #Range4Life

Solid and I wouldn’t take my Range Rover Classic anywhere else. Danny is an expert in his craft but more importantly honest and operates with integrity.

I have been a client for nearly 20 years, and I can confidently say the service has remained consistently exceptional throughout the years. The team has always been upfront and honest about any issues with my vehicle, ensuring I’m fully informed before any work is done. They truly care about not just fixing the problem at hand but also maintaining my vehicle for the long term. Their transparency, expertise, and dedication to customer care have built a wonderful relationship over the years. It’s rare to find a service provider that combines professionalism with genuine care for their clients. I highly recommend them to anyone looking for trustworthy and dependable automotive service. Great team, great service!