Brookhaven Autowash and Detail Center

I've been coming to the Brookhaven Autowash for about 5 years. I'm happy with the service. The employees are always friendly. I generally just have the outside of my car done but will occasionally have the interior vacuumed and wiped down. For around $20 (there is a less expensive option) and around ten minutes of time I'm satisfied. It's s a great supplement to cleaning the car myself.

I can’t believe I’m leaving this review. Primarily because I have been coming here for two years. I recently got a new vehicle and decided to give it a wash. Once my car was done I realized there was a scratch on my hood. My car is new so I know it was not there. I tell the manager (Asian older man that stays in the back office) and he tells me, “It’s not from the car wash you must of hit something.” I laughed because the scratch is on my hood and by itself. Just an insult to my intelligence. I would rather him say it’s nothing I can do about that. On top of that, it was a mediocre cleaning. Just based off my experience today, I will never go back. The customer service is nonexistent and it’s too expensive for a mediocre cleaning job.

Paid to have a full car wash service done did not wipe my dash down or cups dirt was still on The exterior of my driver side bumper I had to ask someone to come and wipe it. The car was not dried down. It’s just in and out. I should’ve just gotten the basic because that’s all they did was the basic terrible service. Won’t be coming here again

Today I decided to go to the car was because it was a nice day and my car hadn’t been washed since I received a couple of months ago. As I get out to allow the gentleman to vacuum I noticed my car had a scratch on drivers side and a smudge on the passenger side. I went to tell the owner about it he tried to up sale me for a wax off. I stated I should not have to pay for that service because i know for a fact that it was not there before the was. The owner proceeded to insult my character in the presence of my child as if I was trying to get over. I have been to this location numerous time in the past 7 years and this by far was the most insulting experience.

Outside of car fabulous. Inside was worthless!! Windshield was smeared, dashboard was not wiped out, back window smear streaks. 4 guys working on the cars and not one of them get it right pathetic