Brown's Automotive

Chapel Hill, NC · Auto repair shop

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Chapel Hill
#4
of 57 shops
City Percentile
73%
rating percentile
Address
Brown's Automotive, 11744-B US Hwy 15 501 N, Chapel Hill, NC 27517
Phone
(919) 897-7340
Website
browns-automotive.com
Status
Closed · Opens 7 AM Mon

Brown's Automotive is an auto shop located in Chapel Hill, NC. It is one of 57 auto shops listed in Chapel Hill. Its 4.9-star rating is above the Chapel Hill city average of 4.4 stars. It ranks #4 among Chapel Hill auto shops by combined rating and review volume. There are 10 photos associated with this location.

About Brown's Automotive

Brown’s Automotive comprehensive auto services can fix any of the problems your vehicle is experiencing. From walk-ins and same day service to our free shuttle service and Wi-Fi in our comfortable waiting room, we make everything from oil changes to... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Natalie Garcia · Jan 2026

My car broke down and I towed it to Brown’s. I will continue to come here. They are very proactive, professional, and have great communication. They spend a lot of time running diagnostics on my car and were very diligent. I would 100% recommend if you are looking for the best technicians to work on your car with care!

★★★★★ 5.0 betsy underwood · Feb 2026

I have taken my cars to Browns for many years and they have always done a good job of fixing what needs to be fixed and sometimes even realize, before I do, that there are repairs that need to be made. I reccommend the company to anyone that needs work on their vehicle! I have never been disappointed and trust them to keep my car--and me--safe! Betsy Underwood

★★★★★ 5.0 Chelsea Davis · Nov 2025

In 2025, good customer service is hard to come by, so anytime I experience a service where the service is immaculate; I do my best to acknowledge it. Browns Automotive did a great job with my cars oil change, inspection and wheel alignment. They didn’t make me feel heckled or uncomfortable when it came to additional services my car needed. They provided the breakdown with notes and videos (that provide great knowledge) and simply asked if I wanted to receive any of the services done through a text message to overview and my no was respected. The sense of comfort that brings to a customer is how you connect and assure your customers return. Brown automotive has found a forever customer in me and I’m grateful.

★★★★★ 5.0 Denise Rankin · Jan 2026

Brown automotive will be my go-to forever!! They make you feel like family. They go through every example of what you want and automotive company to be when it comes to repairing your vehicle. THEY ARE EXCELLENT!!! I received a new headlight with water leaking in it they repaired it in a matter of hours before the snow. I am extremely grateful!!

★★★★★ 5.0 Don Emery · Dec 2025

Brown's Automotive is the best! -10 stars on a five star scale! We have been customers for 10 years and keep going back because of their excellence on all counts - fair price, technical expertise, timely job completion, excellent crew and always friendly, accommodating manner.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto repair shopAuto radiator repair serviceAuto tune up serviceBrake shopCar repair and maintenance serviceMechanicTire shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.