Bruckner's Mack & Volvo

I manage over 16 trucks and 17 trailers. All of our trucks are Mack's so we do a great deal of business with bruckners. Any time I need something big or small they jump right on it. Clint has been my number one guy there. I also appreciate mitch and Jimmy for always helping out when Clint is busy. I highly recommend them for all your truck needs.

Clint and his staff in Monroe are amazing! They are always efficient in diagnosing our trucks problems and getting them back on the road quickly! Couldn't ask for better service! They have Gorilla Tactics' business for life! Jason & Kelly Shanas

I'm a company driver for out of Florida. I was there yesterday to get a software update on my Mack truck. Everyone at the front desk was very friendly and helpful and even offered coffee. But, the tech that worked on my truck after he finished doing the update on the truck forgot to reconnect the power to my gateway which controls and powers my electronic log book(Samsara). I stoped there because I like my truck to run smoothly with minimal downtime and because I like to get it done asap. My experience here turned in to a fiasco just because of 1 person. Not stopping here any more. At least not this location.

Monroe Bruckners Customer Service Excellence begins with Receptionist Shelia smiling through the phone lines. Service Writer Amanda gets equipment in fast. Service Manager Clint takes a Friendly No-Nonsense approach to every repair saving my company downtime and money. Knowledgeable Technicians in the shop priceless. In the trucking business it is not a matter of if the equipment will break it is when it will. When it does this is my company’s team every time!

From the time I walked in the door to any time I’ve called, the service and respect was out of this world. Matt always had an update for me and kept me in the loop about everything going on with my truck. He was honest, helpful, and extremely friendly and professional. I’ll be going out of my way from here on out if further repairs are needed just to make sure the team here is the team to work on my truck. I couldn’t have asked for a better experience. Thank you Matt and the rest of the service dept for showing there’s still good honest people in the world!