Budget Car and Truck Rental

Stay Away!! Our experience w/ this Provo Airport Budget counter was extremely unpleasant & disappointing that I would never rent again from Budget at this location. To be fair, the pick up & drop off was efficient as the location is less than 200 yards from the counter. For after hours (ours was at 4.30am), one can simply park the vehicle & drop off the key w/ a return slip (mileage & gas tank info filled out along w/ parking stall #) in their drop off box at the counter. Beyond this, the vehicle ran out washer fluid during our rental period which was not convenient during winter rain/snow period on highway driving. But the bigger issue was with the class of vehicle they provided. Even though we reserved/paid for Intermediate SUV (listed in Budget site as Toyota RAV4), we received Mazda

🚗Excellent service at Budget in Provo Airport! The pickup process was quick and smooth, and the staff was friendly and efficient. The Chevy I rented was spotless, drove great, and handled Utah’s scenic roads perfectly. I appreciated how easy it was to locate and return the vehicle. Highly recommend this location for anyone flying into Provo – hassle-free and professional experience from start to finish! ⭐️⭐️⭐️⭐️⭐️

I’ve had a great experience with this budget rental. I know it’s easy to generally hate on rental car companies, but they actually treated me very well and were kind and very fast processing my cross country return. I didn’t catch her name, but I think she was the manager. Great experience.

They require the policy number of your home auto insurance even if you plan to use a credit card for coverage. Absolutely ridiculous. Ended up cancelling and rented a nicer car for cheaper at A2B next door.

I did notice it had bad reviews, but I went with it anyway, and everything went just fine. The Jeep Grand Cherokee or similar turned out to be a Jeep Wrangler, but they actually do fit a lot of luggage in the back and everything fit. I'd use them again.