Budget Car Rental

Worst moving experience of my life, thanks to Budget. I rented a truck to move from Charlotte to NYC and 20 minutes into my drive, the check engine light came on, started flashing, and the engine shut down while on the interstate. Pulled over to the shoulder & waited 3 hours for dispatch to arrive. Turned out that Budget had just installed a new battery & they failed to attach it properly. The truck also had virtually NO oil in it. The repairman attached the battery & gave us oil & we got back on the road. 30 minutes later, the same thing happened. We waited another 2 hours and another repairman arrived & told us the transmission blew, spark plugs were loose, the engine was misfiring, etc. we waited another 3 hours to get towed back to Charlotte. All in all, we spent 8 hours on the shoulde

Pre- Paid for my rental to be picked up on 12/24. showed up at 11am and location was closed and chained. 2 other folks were there waiting as well. No one ever showed. Do NOT visit this location. When I called corporate they informed me the location should have been open until 12 and the holiday did not affect hours.

Do not go to this Budget location or maybe any. Made a reservation on a Tuesday for a pick up on Sunday. Upon arrival had to wait and upon sharing my name over heard another say "I wish they would have called this gentlemen." Asking what that meant I was told that Amazon apparently took their fleet for that day and they did not have a Cargo Van for me. In additional I see a "No Show" charge on my bank statement. this is absolutely borderline fraudulent and a disgusting practice. I hope #BudgetTruckRental looks into this practice since it seems unfair that they could not cancel the reservation and went for a cash grab.

DO NOT BOTHER! Just go to the Uhaul down the street they will take care of you. I only went to budget to save money but trust me when I tell you it’s not worth the hassle. Very unprofessional. I booked a reservation for a 16” truck a couple days ago. Upon arrival they told me they booked my reserved truck the day before so they didn’t have anything other than 12” truck for me which would not work for my situation. No accommodation or anything. The employees attitude was so careless and empathetic. Never again. Lesson in there for me.

I prepaid for a rental. Arrived and paid deposit using my credit card. The credit card charge went through my bank. They said their system showed as declined. I am a Travel Agent and should have read the reviews for this location. I blame myself for trying to save a few dollars and not sticking with Enterprise.