Budget Car Rental

West Chester Township, OH · Car rental agency

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in West Chester Township
#66
of 145 shops
City Percentile
14%
rating percentile
Address
Budget Car Rental, 7334 Tylers Corner Dr, West Chester Township, OH 45069
Phone
(513) 777-0777
Website
www.budget.com/en/locations/us/oh/west-chester/w1c?utm_source=google&utm_medium=gbp&utm_campaign=budget_gbp
Status
Closed · Opens 8 AM Sat

Budget Car Rental is an auto shop located in West Chester Township, OH. It is one of 145 auto shops listed in West Chester Township. Its 3.8-star rating is slightly below the West Chester Township city average of 4.5 stars. There are 10 photos associated with this location.

About Budget Car Rental

Save on your next car rental with Budget Car Rental in Wetherington. From compact cars to spacious SUVs and vans, we have options to fit your plans and your budget. Whether you need a car while yours is in the shop or you are heading out for a... More

Hours

Friday8 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 Troy Lum · Apr 2024

Absolutely terrible customer service. The photos are from when I picked up the van in which I have a time and day stamp from taking them. Brought the car back from a one day trip. They are trying to access a $450 cleaning fee. They are claiming that it was a clean van from the previous rental. I think they need to send their staff to cleaning school. If the rental is not 100% clean from any dust or dirt, make them clean it like they are supposed to clean. UPDATE: The corporate customer service department reached out to me and investigated the issue. They corrected the issue and refunded me back the $450 cleaning fee.

★☆☆☆☆ 1.0 Megan · Jan 2026

Got there to pick up my car, they did not have the car i reserved and had a mini van. that was my only option. They took my money immediately and then told me it would take 3-5 days to get my money back! absolutely ridiculous. their website needs to have what vehicles they have available period. that is false advertisement period. Now i can't even get another rental and i am out of state. Complete worst place. They were rude, and not helpful at all

★☆☆☆☆ 1.0 Steven Minnich · Nov 2025

If I could give them a zero I would! Rudest store owner! Had a reservation but no car. No apology, no service to make it right. BIG attitude!! Went to Enterprise where we got a car and amazing customer service. Budget lost a good customer today!

★☆☆☆☆ 1.0 Rachel Fogg · Nov 2025

Very scummy, make sure to read the fine print. I returned my rental car and they decided to charge me the full $450 cleaning fee AND refuse to give me the $200 deposit I made when I picked up the car. No detail job costs $650 out of a customer's pocket (on a $150 reservation!) when there is no damage. Budget can feel free to call me to partially remedy this situation. $600 in savings gone because I didn't pay for a $100 detail before returning.

★☆☆☆☆ 1.0 Roderick Randolph · Nov 2025

If i could give this location zero stars I would. I’ve rented from this location before and had no issues. This most recent time, the manager wasn’t very helpful and was very rude. The car I was given drove fine but wasn’t the cleanest when i received it. Overall i had a very poor experience and would not recommended. Do yourself a favor and go to the Enterprise on a Union Centre Blvd. The prices are comparable and customer service is 1000x better.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Car rental agencyVan rental agency

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.