Burl's Auto Service
Monroe, LA · Auto repair shop
- Address
- Burl's Auto Service, 2004 Desiard St, Monroe, LA 71201
- Phone
- (318) 325-8939
- Status
- Closed · Opens 8 AM Mon
Burl's Auto Service is an auto shop located in Monroe, LA. It is one of 207 auto shops listed in Monroe. Its 4.2-star rating matches the Monroe city average of 4.3 stars. There are 4 photos associated with this location.
About Burl's Auto Service
general auto repair shop
Hours
| Saturday | Closed |
Customer Reviews
Great place. They were able to get my Jeep in quickly and fixed it in the same day for much less than any other shop would fix it for.
This place was a scam ,charged me 800 for a thermostat housing , very unpleasant employees, told me my radiator had a hole when in fact it did not .. I would not recommend that you trust these folks to tell you the truth , or not potentially cause it to have. More problems. I give them a below zero, now to boot my car went in for a thermostat housing and it came out 800 later ,then it came out with an oil leak when I had to have it repaired by someone else for certain , there was a tiny hole where for whatever reason they took the oil filter off or just put a hole so I would have to bring it back to them , but I also compared my bill to a similar bill of a friend that had work done from them , our vehicles were towed from the exact same spot to the same place and they charged us two diff
I was in Louisiana 2 months ago, and found out that I need some shocks. I went to burls, and thought I was having some shocks put on. Took my van to the shop, and come to find out they didn't replace them
In reply: This is not what I was told by the employee who answered your phone. I only agreed to pay because I was assured this would fix my A/C. So, are you stating that if I bring my car back in I will not be charged? Original review: Customer beware! Took my car here to have the AC repaired, cost was over $1,500 and AC still doesn't work. Also, while in their shop, they killed the battery and I had to pay to have it replaced. When I told them the AC still isn't working they said "Well, you can bring it back in and we'll see what we can do." I asked if there would be a charge and if they have a warranty on their work. Their answer; yes, there will be a charge. And my AC most likely broke because of something else. Dishonest.
They told me I probably needed a new battery so I assumed they put one in. No, they “fixed” the old one and my car won’t start today. I had a very busy day and now it’s ruined because they refused to just put a new battery in.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.