Byrider Waukesha

So I called uncertain if I could get a car and I spoke with Mike then rell, I was expressing how I pay 200 in uber every week rell told me to come down to the office and he would try his best to get me driving . So I came and I got APRROVED I got a car thank you tell so much your attitude your customer service and everything was great I recommend byrider to anyone looking

I went to MULTIPLE car lots with the promise of being pre-approved. Alex was the only person I dealt with and he waited until I was ready. Russ did the financing and was very kind and understanding. This is my first car that I ever financed. It did take a few hours but it was well worth. Actually got the car I was looking to buy privately. Definitely recommend and Alex was great. So was Russ. I was terrified and they were patient the whole time. Will be coming back snd telling everyone.

Today I got my first car.. I’m so happy and grateful to the team that helped me, Bertha and Alex.!😊 they helped me get my first vehicle and I am beyond grateful. When I first walked in I was greeted and got right to it Alex took my information I told him my situation and he said we’re here to help! Then Bertha came and got me greeted me as well and asked me questions to make sure everything was correct. Her vibe was amazing and I could tell she was a caring person. Her and Alex then came to the office I was in and said we have some great newsss.! And now I have my first car at 20 with my baby whom I’m so happy to share this journey with. Huge thanks to Alex and Bertha!!!!!! You guys are amazing

Would not recommend. They seem all great, nice people. Until you need your car serviced then they don't have any answers and take all of your time. Had an appointment at 1pm and I sat there for 2.5 hrs with nobody even looking at my car. Now I understand diagnostics take time but not that long. 🤦🏿‍♀️ Just like I understand they are busy with a ton of cars. I had to go ask twice for an update and each time I got the run around. This is why I don't bring my car back here in the first place. Takes literally ALL DAY for a simple fix or to even check your car for the problem. Took almost 5 hrs when they replaced my coils. Yet they want your business and tell you to go to their service center for any/all problems but you can't actually get work done because there's apparently nobody there to do

I had a great experience working with Star at JD Byrider. She was an amazing saleswoman and helped me every step of the way through the process of purchasing my vehicle. Star was very patient, professional, and made sure I understood everything. She really went above and beyond to help me get approved and made the entire process smooth and stress-free. I truly appreciate all the effort she put in to help me drive away in my vehicle. If you’re looking for someone who genuinely cares and will work hard to help you, I highly recommend asking for Star! ⭐