Caliber Collision

Great job! My insurance claim was handled expertly and prompt! Got the car back two days earlier than they thought and repair was a 10 out of 10. Highly recommend. When I need new paint I will come to them.

Genuinely amazing company as well as their employees! Both ladies from the front desk and Dan were so kind and knowledgeable. Insurance lead me to their shop due to a cracked windshield but they’ve earned a customer for life! They reached out every step of the way to keep me updated and completed my windshield before the insurance company said it would be done. Highly recommend for any type of body work as well as windshield replacement!

This review is for the glass repair side. I was referred here by my car insurance for a windshield repair. I was never notified when my vehicle was ready. I had to call the shop myself & found out that it was repaired well before I called. When I got there, my keys were sitting on the counter. I didn’t receive any paperwork. The technician did not calibrate my sensor so I had to take it back the next day. The manager was very kind & helpful, he insured they resolved the issue & I was provided updates. Now fast forward a few weeks later, my sensors are no longer working again. This is super inconvenient & I’m sure they won’t offer another recalibration. Do yourselves a favor & just spend the extra money at the dealership.

Caliber Collision has wonderful ongoing communication, plus my car looks brand new. This is a top notch shop in all aspects.

I recommend anyone who gets into an accident to go to this place in this place only. You’ll have the worked inspected on the location, the worked fixed on location, the car cleaned after it’s done at that location. They also test drive the car to make sure there are no problems. Unlike other places that have To be inspected at one place, shipped to another location to get fixed then brought back to the original location to be inspected . Caliber collision and Essex one place does everything perfect