Caliber Collision

I am so thankful to everyone at Caliber in medford for how fast they got the job done and how informed they kept me. My vehicle was a mess, i couldn't find anywhere to take even a look at it without being an issue, until i came here. Jessica and Alicia were extremely helpful with helping me figure out an appointment time that worked for my schedule and Steve did absolutely amazing with keeping me informed on my vehicle. I can't say enough good things about this shop

Caliber Collision, wow; i love this place!! They were amazing to me from the start with my car repair. Steve and the mechanics he uses are the absolute best!! Their service was quick and they explained everything to me. The women in the office Jess and Alicia, absolutely love them. They helped me every step of the way from getting my car towed to Caliber, to calling the insurance company to see whats covered, to when i picked up the keys to my fixed car. Impeccable these two ladies!!! Thank you for everything!!

I am filled with so much gratitude. Saul and his whole team took very good care of me and my car. Not only did they complete the repair they washed and vaccumed the car. I also loved that I was informed of the repair process every week. Staying in the loop was very helpful. I felt part of the process in some way. Lastly, when I picked up my car Saul explained everything in detail what was done to my car. He even gave me some helpful information about my car that I didn't know before. Thank you guys so much for your diamond experience! Your amazing💎

As far as I'm concerned the work was not finished. I was rear-ended in the back of my pickup truck and my bed was pushed forward on the right side and they are trying to tell me that it comes like that from the factory and that there's nothing they can do for it. Also one tailpipe is longer than the other because the bed is pushed forward. It appears as such. When I went to pick up the vehicle I had drips of paint on the back of the tailgate that they never cleaned up and it dried that way. Which tells me they never inspected the vehicle when it was done to make sure it was right. So my vehicle had to stay there an extra day so they can sand it down and repaint the tailgate and when they reassembled my tailgate they forgot to plug in the power lock selinoid so I couldn't lock the tailg

Absolutely had a great experience from start to finish on the repair of my vehicle. Thank you for an easy drop off and pickup as well ! Highly recommend this facility !