Caliber Collision

Caliber Collision provides superb customer service. Kelly and Marie were very attentive to my needs, and their professionalism is truly unmatched. Kelly kept me informed throughout the entire repair process and provided timely responses to any questions or concerns. Both were warm and personable, which made the experience relaxing and inspired confidence in the quality of the repair. The repair itself was seamless and exceeded my expectations—especially impressive given that I work in the quality assurance field. I would absolutely do business with this collision shop again and highly recommend them.

This was the second time in over twenty years that I have used Caliber Collision for body work and on both occasions that workmanship and interaction with the staff has been outstanding. The first time it was a location in Pennsylvania and this time in Delaware and both locations represented this company well. Great customer service and a great repair job.

Caliber was very responsive and communicated throughout the entire process. They worked with a local car rental company and made the process seamless. This is the second time I’ve used them for body work and will use them again if needed. Kelly was awesome to work with.

I’ll be real I messed up with my last review. I gave Caliber Collision in Middletown a 1 star and that was completely on me. The issue I had was with a separate windshield situation that Caliber doesn’t even handle. I jumped the gun and I own that mistake. These guys didn’t just fix my car they went above and beyond. The body work was flawless. My car came out looking better than it did before the accident. They even repainted my hood completely fixing a huge scratch I caused myself years ago with a snow blade. You’d never even know it was there. Brian was incredible professional patient and on point from start to finish. Andrew the manager earned my respect the moment he personally called me after my review not to argue but to understand what happened and make it right. That’s rare lead

Excellent work done by Caliber, better than the dealership. Last year some hit my New Honda CRV, I took 4 trips to Honda Union Park Collision Center to fix it. This time , I tried Caliber Collision which is near to me and they get the job done very well. No hassle, keep informed in each process and get it ready within 10 days.