Caliber Collision

Norfolk, VA · Auto body shop

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Norfolk
#50
of 382 shops
City Percentile
71%
rating percentile

Caliber Collision is an auto shop located in Norfolk, VA. It is one of 382 auto shops listed in Norfolk. Its 4.7-star rating is above the Norfolk city average of 4.3 stars. There are 10 photos associated with this location.

About Caliber Collision

Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Cynthia Hinson · May 2025

Hands down the best repair shop. They were communicative every day with updates and tracking process. My car looks amazing . I will be referring all friends & family and if I ever need more repair will definitely be coming to Caliber. Thank you Matt , Mike , and Stephen with all the communication back and forth and even dealing with a nightmare with auto insurance. Thank you guys so much !

★☆☆☆☆ 1.0 Shay · Jun 2025

I brought my car to this Caliber facility after my insurance company recommended them due to bumper damage. This particular Caliber unfortunately was not able to complete the repair well after having my vehicle for two weeks. They are decent at communicating but awful at handling the issues brought by a customer because I took it to a different caliber collision and they were not only able to handle the issues and understand the concerns I had but they were also extremely professional and knowledgeable which was something I did not receive from this center. This Caliber repaired my car with flaws so I had to move to a sister location for my sanity where I am now being handheld with professionalism and promptness! I would not recommend this collision center and strongly advise to try anothe

★★★★★ 5.0 Daniel J. Kenda · Oct 2025

Repairs were great, but where they really shine is in customer service. They went out of their way it seemed to keep me informed and updated. Best I have seen in almost any industry. Cannot recommend them enough. 10/10

★★★★★ 5.0 April Deering · Feb 2026

They did a good job with repairing my vehicle & I providing exceptional customer service even having my rental pickup & dropped off at their location. I was given updates throughout the repair process.

★☆☆☆☆ 1.0 xu Dai · Oct 2024

My car had a slight damage to the bumper due to a right front collision, and a large gap between the right side of the chassis cover and the body made it impossible to close (the gap was big enough to fit a finger). The insurance company recommended Caliber Collison to me. My wife and I repeatedly confirmed to the repairman that our biggest concern was the gap that caused the chassis cover to be unable to close. The repairman assured me that it would be completely repaired as long as the car was handed over to Caliber Collison. When I picked up the car, I found that the bumper was only replaced, but the gap problem was not solved at all. The repairman said at first that he could try to adjust it, and then told me that it could not be done, which was his final solution. I was worried that s

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto body shopAuto bodywork mechanicAuto dent removal serviceAuto paintingAuto repair shopAuto restoration service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.