Caliber Collision

We went to your San Mateo location and Max took care of us. He made the process easy and informative. We were so pleased with the work done and thank you to all the staff who did excellent work on our car. Even our neighbor next door came over to say what a great job you did on my car. And he said that you got it done so quickly too. We would highly recommend your company to anyone. Thank you again. Tom and Susie Zlatunich

I had a disappointing experience with Caliber Collision in San Mateo, and the way the regional and corporate sides handled it made it feel like a Caliber Collision problem, not just a single-location issue. I was rear-ended in early 2023 and brought my car here for repairs. Everything looked fine at pickup, but the manager was rude and dismissive. I let that slide because I just wanted my car back and assumed the work was done correctly. Later that year, I was rear-ended again and went to a shop I trust. They found problems with the prior Caliber repair, including mishandled and unfinished work hidden beneath what appeared to be a finished bumper. When I contacted Caliber, it got nasty and unprofessional. I was accused of lying and told they wouldn't fix it. The regional manager screame

Neila, my 10 year old Mazda3 (yes, he has a name😋) and I were in a hit and run about 2 - 3 weeks ago. At the time, with everything else going on with me, it seemed like the last pin in the button !!! Robert & Team turned that around for me. I am including the before and after pictures to speak for themselves. Their work and constant “presence” with their customer is beyond amazing. I watch my 12 year old cat who likes to laze around the lawn in front of my car port in summer. I usually plonk myself with a cup of tea on Neila’s bonnet huffin & puffing through this endearing chore. On the day I brought Neila back, all I could do is admiringly stare at him for a looong time (yes the cat was just fine 🙄😀). Nostalgia looks back at the day I drove Neila into this port on 22 /June /2014. Happy

Outstanding Service at Caliber Collision – Roberto Garcia is the Best! I cannot say enough great things about my experience with Caliber Collision! From start to finish, the entire process was smooth, professional, and stress-free. The team went above and beyond to ensure my vehicle was taken care of, and the results were absolutely flawless. A special shoutout to Roberto Garcia, who was truly exceptional. Roberto’s professionalism, attention to detail, and genuine care made a stressful situation so much easier to handle. He kept me updated every step of the way, explained everything clearly, and made sure I was 100% satisfied with the work. His customer service is top-notch—honestly, if every business had a Roberto, the world would run better! My car looks brand new, and I’m beyond imp

I experienced excellent results and was pleased with all the staff- who were friendly and attentive. They even went above and beyond by cleaning my car before returning it to me. Overall, I appreciate the high quality care I received.