Caliber Collision

I live close by nose thrilled to have a competent body shop nearby. I saw Elkyn Correal any tuned up my 2018 M5 like it was brand new. I had a nasty scuff on our garage, and another high end body shop affiliated with an exotic sports car dealership on Independence told me it was going to cost $1500.   He did it for a fraction of that and  the work was creative miracle level impeccable.  For body work in the 28173 ZIP Code snd beyond, there’s no substitute.

I selected Caliber because I have previous great experiences with Caliber but this location has proven me wrong. They have pushed back my completion date 3 times. I explained that I live out of state from the repair shop and need a confirmed end date so I can make arrangements and they continue to tell me they can’t help or guarantee anything. I understand that it’s very dependent on parts and such arriving in time. But I called two days before my last completion date estimation and they said they only had one thing left and it was on track. Day of, it got pushed another 5 days. I am very disappointed in their customer service and work ethic.

Caliber Collisions has been very communicative and efficient on the repairs to my car! Glad to say i was super happy to take a look at my car after it was done and see that it looks exactly like before the accident and was very pleased with the results! would definitely recommend to use them in the future!!

The customer service from Makayla was excellent but as far as the repairs done on the vehicle it was definitely disappointing to say the least. My truck was supposed to be ready last week prior to me picking up the truck I realized that a part of the bumper wasn’t fully intact and the paint job was not very well either and upon further inspection I noticed that they had pressure washed some of my paint off. Makayla had them to repaint the areas where the paint came off and had them try to correct the paint job by buffing it but it still looks terrible and not to mention how they left trash in the back of my truck which is totally unacceptable. I do not recommend this Caliber for any repairs to say the least.

Staff was super friendly and helpful. They provided updates on the progress of my repairs and had the vehicle ready as promised. Repairs look great.