Capitol Towing

One of my drivers got broken down at I-84 and Police called Capital Towing. What I can say is they impressed me with fast response and unlike any other towing, their dispatcher Mark was very polite and kind. He even agreed to tow it to the shop that we pointed at. The price was fair and not too much high considering the situation that they were called into. Overall, first time having great experience with the towing services thanks to Mark!

Customer Service person on the phone was very rude and disrespectful. Hang up on me and then proceed to block my number… Only because I called earlier and when she gave me a price I told her I’ll check other places and call back.

Lady who answered the phone the other day was, RUDE AS HELL, however we spoke today and she was kinder. Who knows maybe she’s having a better day I did nothing to deserve the way she spoke to me/ treated me, but it’s fine and in the past now. I had a car that I sold get impounded and I had to deal with the consequences because the person who I was selling it too didn’t pay me in full therefore I had the title still. This person abandoned my car and now I’m left with a bill of 750$. Persons name is Rusheed Crooks( now she/her pronouns). IF DEALING WITH THIS PERSON EVER DO NOT TRUST HER! later I called and have been calling the tow office to see what my options were and was informed on how to deal with it, I am a college student living without parents so I obviously cannot afford 750$. When

Where do I even begin... My car (in all fairness, totally justifiably) was towed for a parking violation on the intersection of Asylum and High St. in Hartford. However, this business has zero signs indicating that they're the ones who towed your car. For a little bit a legitimately believed my car was stolen. After calling about 8 other towing companies, I finally figured out it was them. Regardless, I called them, confirmed my car was there, and told them that I would return when they open to release my car. Fast forward to the next day. I come by a little early because I took the bus. I'm sitting down reading a book as the guy drives in in his tow truck. I tell him good morning, and he goes inside for what I assume to be opening preparations so I give him some time to get ready. Howeve

I was calling to receive some help and understanding, I was put on the phone with the manager who proceeded to cuss me out after asking her a simple question. Please do not do business with them. There fees are outrageous there was no help through the phone. Who they’ve selected manager clearly shows how the run their business. Im completely in utter shock how someone so disrespectful is running a business.