Car Parts International LLC

Ari was the worst manager I’ve ever dealt with. He provided me with a faulty Brake Rotar that could’ve costed me my life. When I brought the product back in to exchange he continued to be very rude and give me smart comments. Even told me to walk out the door and leave. Wouldn’t recommend going back there ever again.

I've never had any issues with staff or parts. Everyone that I've recommended to CPI gave a 5 star rating. 🫡 💯 All of the staff are friendly and knowledgeable. My go to guy is George if he's available. He is highly favored! In my opinion CPI has very little competition in regards to O.E.M quality parts and customer service. Shout out to Steven! He is knowledgeable and was patient while assisting me choose the correct power steering pump for my vehicle. By the way,... I'll be there soon to pick-up that part. 😆 Thanks! 🫡

Go to the dealer or order your parts online. I dealt with Ari in April he took my VIN number and still ordered the wrong alternator. He was adamant that he ordered the right part I had to bring both into show another guy who immediately saw the difference. Ari said it was a computer glitch. I asked for a discount or a credit and he was again strong on what he couldn’t do…he couldn’t issue a blanket credit but could offer me a discount on future parts. Here I am in June needing brake pads and rotors . I specially called praying I didn’t get Ari…I got George/Jorge. He quoted me $152. I was fine until I arrived and he circles back to his original $179. It’s too much broken communication. Over parts and costs and the service experience just spoke for itself. Don’t bother…

Extremely poor customer service! Little guy behind the counter was short in height and answers. And when asked about a military discount, his response was, "I already gave you the price." Instead of answering the question, he just rude. I won't go back nor will I ever refer anyone to go there.

These people made me completely uncomfortable the things they were talking about other customers when they left. The part I got still had the world pac sticker on it. Should’ve just gone there instead of waiting for them to go and buy the part from them to come sell to me at a marked up price.