CarMax

One of the worst services ever at Carmax Wayne. Bought a car and they provided a 3 month Carmax warranty, bought the car in and they weren’t able to locate the issue. Showed them pics and they just sent me home and said give us a call back if it keeps happening. Car shuts off while driving and I have to pull over ever 10 mins because of the issue. Was told manager is on lunch and I will get a call back and that never happened. I don’t know what’s the point of Carmax care. Here’s 10 times it happened after I visited them for the issue. Wish it was only 10 times but happened way more than that.

I went to this place to initially enquire about selling off my 2021 VW Jetta. Tariq, one of the employees there was kind enough to explain me about the steps. I went there a couple of days later with the documents ready and Osman really helped me with the same! I got a pretty good offer and was given a check. The process was super smooth and easy. I was even given a free Uber ride to home. I would definitely recommend selling off your car, but before that, would apply for it online and see the price before deciding.

I had a wonderful experience purchasing my used car through CarMax. From start to finish, the Wayne location was efficient, supportive, and incredibly hospitable. The team was great at answering my calls, following up promptly, and making sure every question I had was clarified. The online process was smooth, and picking up the car in person was just as easy. Even with my busy schedule, they consistently kept me informed with reminders, updates, and anything else I needed. Everyone I interacted with treated me with respect and showed patience throughout the entire process. I truly appreciate their professionalism and excellent customer service.

Fast and easy great deal… Recardo made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch, and I'll be returning!” and the entire staff team at CarMax Wayne NJ never fails to impress. Love every mile great service 👍👍👍👍

I wanted to sell my old car and went to carmax website and enter all information and got an offer from carmax instantly. Then I went ahead to book an appointment to drop off my car at the closest carmax location. At the location, I was directed through all the steps and everything took about 15-20 mins to complete. They also offer a free lyft ride home if needed. The process was pretty straightfoward and smooth both online and in person.