Carmel Auto Gallery

Absolutely terrible experience! The dealership looked like it was falling apart!messy and very unprofessional. The receptionist was rude and acted like didn’t care about customers at all. When I asked about doing a pre-purchase inspection, they recommended “Carmel auto repair” (which is located next door)……I specifically asked the manager if they were affiliated with the service shop he recommended. He looked me in the face and said NO. After doing basic due diligence via chatgpt and checking BBB website I found out they actually are RELATED!. Both companies are owned by the same people. So the manager just lied straight to my face without hesitation,that kind of dishonesty is a huge red flag. Like they wanted me to pay for the ppi, so they can inspect their own “serviced car” lol, huge co

I was looking for a Toyota for quite a while. I’m a mechanic myself, so I checked several cars at different places before making a decision. After inspecting a few options, the one I found at Carmel Auto Gallery turned out to be the best in terms of overall condition and quality. Ended up buying it and I’m very happy with the purchase. Big thank you to the team for the straightforward process, and special thanks to Nikolay, the finance manager, for helping with great terms. Great guys, appreciate the help.

This was my first time buying a car on my own, and I was honestly anxious going in. I didn’t know what questions to ask or what was considered normal in the process. I was worried about interest rates and being pressured into something I didn’t fully understand. From the beginning, they slowed everything down. That alone helped a lot. We talked through budget, monthly payments, and what financing would realistically look like. Nothing felt rushed or glossed over. What I appreciated most was that no one made me feel uncomfortable about my credit situation. Everything was explained clearly and respectfully. They worked with different options and helped keep my IPR lower than I expected. I ended up buying a car that fit my needs and budget, not something flashy or unnecessary. Weeks later, I

I drove from Indianapolis after reading reviews and looking for a calmer car buying experience. It was worth the drive. I was shopping under $15k and Emil showed me realistic options without trying to push my budget higher. He explained what each car was best suited for and where compromises might exist. Nick handled the financing side and took time to explain interest rates and payments clearly. I never felt rushed to make a decision that day. Weeks later, I’m still happy with the car and confident in the choice I made.

Got a great well maintained car with no issues at a great price from Mustafa! Everyone was great to work with, answering any questions I had and providing a carfax upfront. They helped me put a down-payment down to hold the car until we could make it in. Very friendly and professional. They take great care to make sure everything is checked out and handled correctly before offering the car. I would definitely recommend!