Carolina Auto

First time with this shop and I am very impressed with everyone I would not trust taking my truck anywhere else highly recommend excellent experience

This is where I will go from now on to get my car serviced. The mechanics here are down to earth, great to speak to regarding car needs and works hard! My car was fixed. A local mechanic did not know what my car need was; Carolina Auto did. My car is running great. Karen, you are awesome at what you do! You are a wonderful listener, you took care of all my needs and is super patient. You are a blessing to Carolina Auto. Thank you for your kindness and for having my back. Great experience.

DO NOT GO HERE. I put 5 stars so my review would be at the top. They replaced a motor for a family friend(not me) I’m just the one paying for it. They sent the car back with it running hot and no AC. They told me that they weren’t told about ac problems until after the motor was changed (that’s when it started). They said they would look at it but would have to charge it if wasn’t their fault….it was it worked before y’all swapped the motor. They test drove the car from maudlin to Clinton (and charged us gas money) and it never ran hot and claimed to have videos until I requested the videos. Now all of a sudden it was to long ago and they probably don’t have them. I replaced the thermostat my self which rectified the over heating problem(when I told him that he said “good for you”). I have

They were recommended by someone at my 75 year old mothers church. We took her car in and it took them 3 days to change a thermostat. Terrible customer service. He never once called me to tell me what was wrong, I had to constantly call him. Even when we dropped it off we stood in the dumpy entrance for awhile before anyone even spoke to us. After he "fixed" it the check engine light kept coming on with a code for a bad thermostat and the temp gauge never went up from cold. We took it back to him two times and he claimed it could be one thing or another but we didn't want him to touch the car again. Finally took it to meineke where they replaced the thermostat again and told us that he had not only put the wrong one in but that he didn't replace the housing which according to them s

I recommended this business for years and was very pleased; however, the gentlemen who used to interact with the customers are gone and things are very different. I had my truck towed in with an issue that prevented it from starting. I gave them some relevant history which included that the spark plugs had been replaced just a couple of months ago and asked them to call for authorization before they performed any work above the $100 diagnostic fee they asked for. They said the work would take a day. Fast forward 4 days and the truck isn't complete and I've spent the last four days calling twice a day for an update being told "we don't know what the problem is but we'll tell you when we do." Finally, an hour before they closed on Friday I decided to drive up and figure out what's going