Carsmetology Auto Detailing - Redford

We got a detail done through a Groupon. The cleaning was okay given it was a discounted price, but as soon as we dropped it off they tried to push us on some $60 add-on and felt like a bait and switch attempt. Also, they NEVER answer the phone. To book the appointment from the Groupon you have to call, can't book line. I was calling 4-5 times a day for multiple days until someone finally called me back. You are a business, pick up the damn phone!

Brought a van in for the spa package plus ozone machine ($350) at 8:30 AM was told it would be done at 6pm. At 12:30 I got a call it was done. Spa package says 6 hours of cleaning with ozone add on being 30 minutes. How did they get 6 and a half hours of work done in 4? Outside wasn't bad, inside was not good. Doesn't even look like they went in the third row. Whatever chemical they used to clean my radio has left a hazy film on the touch screen. Manager told me he put his best employee on my van, I'd hate to see his worst. Complete waste of time and money.

I contacted the merchant regarding the poor quality of service and they never replied. I did not want to leave a poor review, but had no choice . As you will see in my photos, the Jeep was not completely cleaned. My husband even cleaned it inside and out prior to dropping it off at the merchant's Redford location. I felt confident that the "pros" will make it look beautiful since most of the reviews are good. I definitely did not receive a complete interior or exterior detailing job. The website claimed to be worth $249.00 I paid $135.00 on Groupon and would gladly have paid that amount IF I had "professional" service. Complete Interior and Exterior Detail. Includes: exterior hand wash including tires, wheels, and door jambs - NO clay bar treatment on all painted surfaces - ??? removal of

Wanted swirls and light scratches removed and from my truck, made it clear these were my main concerns, had what i thought was a stage 1paint correction. Job was half done, scratch and swirls still there, after complaining was told this wasnt a stage 1, it was basically just a wash and wax with extra services performed. My truck looks horrible and they refuse to make it right.

I took my wife's work van in for the interior detailing. It was a mess inside. Seven hours later it looked and smelled like a new van inside. The van looked better than I expected, and they did it at the best price I could find.