Carvana Chrysler Dodge Jeep RAM of Atlanta

Let me first start by saying that I have been a member the Landmark Dodge family for at least 35 years. All of my vechicles (which are many :)), have been purchased from this dealership. I began purchasing from them when they were located on Tara Blvd where Ms. Betty would allow me to make the first pot of coffee on the mornings that I was there to get service. So needless to say I consider the Landmark Dodge company as a part of my family. I currently literally live around the corner from there current location, which makes them super convenient. They've always had a large inventory for me to choose from. They've always been pleasant to me and recognized me as a repeat and loyal customer whenever I was there. Over the years I've experienced many appointments for service of my vehicles. I

Worst experience ever getting serviced. Went here 10/27/25 for an oil change upon entering the building I had to witness I another customer being talked to very rudely just for asking a question for more clarification. I then witnessed the service advisor Christi Caldwell speaking very disrespectful to a technician for helping her by answering the phone. Once my service was completed there was a problem with something on my vehicle. I explained it to that same service advisor she not once made an effort to get a technician to come look at the problem, Christi Caldwell actually walked off and went to the smoke area to have a cigarette as if I wasn’t important or a paying customer. I don’t know what has a happened in the last 6 months but all the ppl they have hire is very unprofessional and

It was a BIG ASK! We had exactly five days to find my daughter a car before I had to leave the state. She knew exactly which pre-owned vehicle she wanted, and SouthATL CDJR had just the thing. I HATE buying cars. It's exhausting, and I always wonder what more I should have asked or done. So I called, and Greg Polkinghorne, the General Sales Manager, answered. I told him this was my daughter's first car purchasing experience, and I wanted it to be amazing. They did not disappoint! The sales staff was kind and helpful, and when I got called away to an urgent work meeting, the staff stayed late to ensure we were able to get her dream car that night. The next day, her little Venza was shiny, lovely, and had a big red bow! She got to ring the bell, and it was truly a fun experience. BUT— the

The vehicle I was originally coming to look at was sold. My drive was 4 hours away and not until 3 hours into my drive was I informed the vehicle sold. To make matters worse the original salesman dropped me for someone else. Luckily for your organization you have Aristotle. He was the salesperson who got stuck with me. Aristotle was FABULOUS. He was so kind and caring. So instead of the used vehicle I was coming for I bought a brand new vehicle. If it wasn’t for Aristotle I would have left buying nothing and with a bad taste in my mouth. There is not enough words to say how FANTASTIC Aristole is.

I would NEVER recommend this dealership to someone. They will blow your phone up trying to sell you a car, but will NEVER answer the phone. We didn't have our car for a whole month before it needed to go to the shop. I couldn't get in touch with someone for days. I called multiple times a day for 3 days. They got me a rental and said they would cover it. They did in fact not cover the full amount and I was charged. Fast forward 3 weeks later, we had the same issue. We took the car back to the dealership and put it in the shop. They gave me another rental. My car has been in the shop for a week. I've called multiple different numbers I have found. No one ever answers. I've texted online and they say they'll get back with me and never do. I've called no less than 10 times a day, for the pas