Castle Cadillac McHenry

Went to Castle to buy a new used car. We were treated very well. It was a busy place on Saturday. While we waited we met a salesman named Josh. He was the greatest guy. Great personality. Very helpful. We were waiting on paperwork and Josh showed us some other vehicles in the showroom.

I had an amazing experience working with Eva and Mike. Eva helped me find the perfect truck and made the entire process smooth and stress-free. There was zero pressure, just honest communication and great service from start to finish. She truly made me feel comfortable and confident in my decision. Mike stepped in and worked the numbers for me, and honestly made my day. He took the time to explain everything clearly and helped structure the deal in a way that made sense. Because of them, I walked away with a VERY nice used truck feeling confident and excited about my purchase. Highly recommend asking for Eva and Mike if you want a professional, straightforward, and positive car-buying experience! Thank you guys!

High quality customer service is rare these days. Ashley was amazing and informative throughout the entire process when my car had several major repairs. She was above and beyond helpful and easy to work with and reach when I had questions. Overall the staff was great, their efforts sold me on their organization and I will be buying my next n vehicle from Castle strictly because I love the quality service they offer.

The worst part at most dealerships is the aggressive nature of some of the salesmen. But everyone here was nice and everything they promised me on the phone call, was absolutely what they offered. Big thanks to Linda, Bri and Kevin for their awesome hospitality. Me and the wife are now the proud owners of some newer vehicles. Thanks guys, I'll definitely be recommending your services..

Bill in sales is great! Knowledgeable, helpful, & accommodating. Also, Chris in service is awesome! Stays in contact & kept me updated daily on my vehicle repairs.