Castle Pointe at Baywinde

I wish my mother would move out of Baywinde. I think the staff who work in dining and house cleaning do their best to take good care of the residents there. But I have no confidence that the leadership of the facility cares about the residents or their concerns. While living at Baywinde there have been several incidents of Baywinde staff entering my mother's residence while she has been out and without her permission. In the one incident, the staff member who entered broke one of my mother's possessions. They tried to replace it with a similar item thinking she wouldn't notice. But they also never cleaned up the broken pieces from the original item. My mother brought this incident to the attention of the director of Baywinde who had absolutely no interest in hearing about it and simply tol

very clean facility. The receptionist Deana is the bomb very beautiful and classy. Everyone is a whole vibe including the resident

I highly recommend Castle Pointe at Baywinde. My mother is safe, happy and really enjoys all the activities and outings they offer. The staff is EXCELLENT and caring. My mother was very reluctant to move and now can't imagine living anywhere else.

My mother is now a resident at Baywinde. This is an Independent Living Facility. It took about 3 months to make final decisions and get it done. On our first visit to Baywinde I noticed there were no smells, no questionable odors. On the 2nd visit one of the residents stopped us and said don't think twice about this place. All with a smile on her face. My mother has lived here 2 months now, and I can say she's happy, and that is what it's all about.

Castle Pointe is a beautiful community nestled in the perfect area of Webster. The staff are fabulous and take the time to listen and learn what is important to the residents. I highly recommend this community.