Cedars of Austin

I want to share my appreciation of the excellent staff at Cedars of Austin. The transition of moving my dad from his home in Texas to Cedars was much smoother thanks to the Cedars staff, especially Melissa Block (Community Connections Specialist). Melissa took us on a tour of the facility, sat down with us to explain everything we needed to know, and then some. My sister and I visited other facilities, but none of them were presented as thoroughly as Cedars was. It has been about 2 months since my dad moved into Cedars, and Melissa continues to be an excellent resource for me when it comes to anything related to my dad’s care or issues that come up. Since arriving at Cedars, the entire staff has been invaluable and kind. From what I have observed and from the times I have spoken with staf

Cedars has been consistently excellent starting with first tour, medical review, lease signing, move in, and ongoing living while addressing my Mum’s health issues. Each staff member has been stellar and super responsive. When mum has had health issues, there is a nurse cell phone and they have given excellent advice and worked well with the Mayo medic team. The activities calendar is packed, there is a wide variety of options, and are done by a well organized, professional team. This is a well run facility staffed with caring and wonderful individuals!

My Dad lived at The Cedars for almost six years (November, 2017 to July, 2023) and we were fortunate enough that when Mom was in Hospice Care (November, 2017) that she was able to be at peace in her own bed. Over the course of the time that Dad lived at The Cedars he received excellent care from the entire staff. The Cedars family was such a blessing to me and my wife Denise as we lived so far away from Austin. We couldn't have asked for a better group of folks to care for Dad and they certainly made a difference for all three of us. Dad loved to tell the story about how The Holiday Inn was where we spent our first night as a family in Austin when Hormel transferred him from California to Austin. It is incredibly meaningful to Denise and me that both Mom and Dad's last night in Austin wa

My husband and I toured this placed after researching state records (evaluations & citations). It was exceptional. Family run. It is obvious the clients are in the forefront of decision making. Lovely apartments with built in storage room. Lovely amenities to keep clients engaged socially and physically. Food options were excellent. Up-to-date decore. Well maintained inside and out. Friendly staff that greeted residents by name. À la cart pricing for services. Nurses on staff 24/7. Close to the doctor, dentist, downtown and across the street from a park. We both said we would retire there! I also received a follow up call and a hand written thank you after our visit. Impressed!! That is good customer service.

For the past several years of my parents’ lives, they resided at The Cedars of Austin. Initially, they became residents in an assisted living apartment and moved to higher care levels as their general health began to decline. As an only child who lived six hours from Austin, it was an enormous relief to know that my parents’ essential physical needs were being met daily by the nurturing and caring staff at The Cedars of Austin. I will be eternally grateful to the facility and staff for the loving care they provided to my parents and to the comfort that care meant to our family.