Charlie's Auto Collision Repair

Not worth the time, pay a little more somewhere else and get it done right the first time. We got quoted for 3 days but it was 5 days. We understand it takes time to do it right so we waited, however once we received it there were imperfections in the base coat but we were assured it was the clear coat and they would fix it in an hour if we brought it back, we did that and the imperfections were still there as the bits of particles that got into the paint were on the base coat. They said we could bring it back again and they'd do it over. Now we came back to pick up the car again after another 2 days and were told it was perfect, upon me saying there were a few scratches on the clear coat, we got yelled at and told they're not working on it anymore. They even refused to look at the car wit

Great people that work at Charlie's. I have been taking my personal and business vehicles here for years. Never issues afterwards. Always a simple process with them. A well run business!

I had hit a mail box and caused significant damage to the front bumper, headlight, fender of my 10 year old SUV. It is a European luxury brand and having the work done at a dealership would have been astronomical, probably as much as the auto was worth undamaged. I went to Charlie’s Collision Repair to ask them to consider fixing the damage. Dave Osborne advised me that owners of this brand preferred to have the dealership make repairs. Parts were very expensive and had to be shipped from St. Louis. He was reluctant to even look at the SUV. I showed him pictures and persuaded him to consider making the repairs. Had the SUV towed to the shop and an agreement was reached . The total was at least 40% less than I expected to pay at the dealership. First, …..the bad news. Dave had warned me, “

These people are very service-oriented. They called several times to give me updates during the process of restoring my car to its original condition. I was very pleased with the results. I highly recommend them.

My baby is back to looking brand new thanks to Charlie's. Fair price and completed the job ahead of schedule. Will return if the need arises.