Clason Buick GMC, INC.

Working with Joe was great. He answered every question I had and was great at communicating clearly and efficiently. Joe took the time to explain all the features of my new vehicle and made sure everything was clear before leaving the dealership. Positive experience!

This has to have been the best Sales/Delivery experience I have had in many, many years. I was welcomed in to the dealership when I was first contemplating a trade. The pricing discussion was simple and fair. My sales associate worked hard to explain all the features of the new Enclave, and to make sure any concerns I was experiencing with my '25 Hyundai would not be an issue with the new Enclave. My sales associate maintained close contact with me through the build process. And finally, on delivery day, everything went smoothly and all parties involved in the delivery were excellent, just as I was expecting. I was comfortable with the final trade-in value of my Hyundai. My sales associate went over the new vehicle with me in great detail. The business agent handled the paperwork q

WORST customer service ever! Multiple occasions, not just a 1 off. This is EXACTLY why my last 2 Denalis were NOT purchased from them but had to have warranty work done. If you can go ELSEWHERE no matter what the issue is. No mention or asking if a loaner is needed. I have to call 3 times a day to get an update on my own vehicle. Complaints with Dealer services with full documentation have been filed.

A very special thank you to Clason GMC dealership!!! The management, Jim (service manager), Kevin and Emily (service dept), mechanic's; along with GMC went above and beyond my expectations to fix some serious unexpected issues with my 2024 Yukon.

Absolutely horrible. Went there to get my vehicle inspected for transmission suspicions. They told me the service was gonna be about an hour and if it was gonna be longer they would call me to let me know. 3 HOURS LATER I get a call saying that they found a misfire, an exhaust leak (that I knew about) as well as an O2 sensor. Note I work at collision repair shop and told them not to fix anything on my car as I can do it at the shop work at. When they called me they told me that they replaced the spark plugs that were bad and that they were gonna charge me $15 per plug plus labor. Legally they can’t do that without my permission and they had called me after they had already replaced stuff on my vehicle not to mention they said they they drove it but I have a picture of the dash and odometer