Cloud10 smartwash - Wilkes-Barre

I had the worst experience of my life with this car wash because the machine went through the bumper of my Range Rover and broke it. When I went to the manager, he looked at the videos and saw that it happened, but then a week later he called me and told me I had to file a claim with my insurance because they couldn't be held responsible since my bumper might have had some damage before, as it was a 2022 car.

Started off with a very courteous young lady who assisted me getting the right wash selected. Then quickly through the tunnel and a spotless car. Vacuums were fantastic. I’m going to see about a membership especially with all the winter mix solution that is spread. This car wash got it all off.

Fantastic services! Great for deep cleaning your car or if you want to get your car looking great for pictures! You can use their vacuums, microfiber clothes, and car mat cleaners to really deep clean your car. Staff were very friendly and helpful.

One of the best car washes I ever been to! I was worried about my car goin thru the automatic wash because of it being low & it had 0 problems at all! They even let me get a free car wash just in case I didn’t make it through ! Great wash & great people working there I’ll for sure be here anytime I’m in the area

I noticed that the website suggests interior cleaning is included with the Fusion Graphene option. However, it appears that customers are expected to complete the interior cleaning themselves. This distinction is not clearly stated. For paying customers, it’s important that the website clearly specifies what is included and what is self-service.