Collision Specialists Of Crystal Lake

I had a really bad experience with this shop and would not recommend taking your vehicle here. I hired them to repair my fender and replace the driver’s door, which was damaged when someone hit my parked car. Their paint job was fine, but the driver’s door and/or window seal were never installed correctly, leading to wind noise and the frustrating experience that followed. When I picked up my car the first time, I noticed the gap between the driver’s and rear doors was visibly wider at the top. I didn’t think much of it until I drove home and heard terrible wind noise when driving over 40 mph. I later saw that the top of the door wasn’t flush with the rear door, which I thought was causing the problem. I brought the car back and showed Brian, the owner, who said it would be an easy fix a

Brian was amazing. Through out the time he had my car he would make sure to keep me up to date on any changes. The car looked as good if not better than when it was brought in. Even with the part shortage and slow response of my insurance company, Brian remaines calm and informative through out the whole process. I would recommend anyone to this shop.

This business focuses on doing the job correctly the first time for the customer. Brian had excellent communication with me and my insurance company. No passing the buck, no cutting corners. Just good quality, a few extras I wasn't expecting and treated with the utmost respect. I appreciate people who can turn a stressful situation into a tolerable experience. That's Brian Hirchert.

I've had to use this company twice in a short span of time (people just couldn't seem to not hit me). Both experiences were flawless and hassle free. Brian and his wife(?) are total professionals and extremely helpful and friendly. On my last visit, not only did they do their usual outstanding job, they also buffed a bunch of scuffs that were no where near the damage out of my paint job. And they detailed the interior! They didn't have to do that, but they did. I will never take my business anywhere else. And neither should you.

Brian is just an amazing human being. He made sure my family was safe and went way above and beyond with collision repair. I will be forever grateful and highly recommend Collision Specialists!