Conklin Ford Service

Not super thrilled with my experience here. Recently purchased 2020 Escape (not from Conklin) it has a flapping noise near 60 (first video). Made an appointment on 5/25 to have it picked up from work and looked at, I work in Newton but live out of town and can’t leave work during that time. $170 to diagnose, told they found a loose dust cover and it was fixed. Following morning on my drive home, exact noise at exact described speeds (second video). Not fixed. While in for service on 5/25 I asked to have the front power transfer unit (similar to a differential) and rear differential fluids changed, I was told these are non serviceable components. Interesting considering both have easily accessible drain and fill plugs… the third picture shows the rear differential with both circled, fourt

They were very professional and walked me through the issues. They answered all of my questions and I left knowing more about my car and feeling secured in my decision. I would highly recommend them to someone nervous about dealerships over recommending/pricing.

Josh at the service desk was very quick and helpful to find the problem with my Jeep Wrangler and his Technician Devon was thorough with his inspection he made the necessary repairs and had me back on the road to home in a very timely manner would very highly recommend this shop

Nick on Ford service was excellent. He is really respectful.

Very happy with the outcome.