Conrad's Tire Express & Total Car Care

Untrustworthy. Be advised, I took my tire there for a simple patch. The technician did not remove the temporary plug. Drilled a hole in the wrong spot. Also managed to scratch my rim in the process.

Conrad’s is very convenient for me due to being close to work. Chris was helpful and worked through the issues of my tires. Made sure that everything was okay.

Took in a 2014 Buick Enclave that had an overheating issue they quoted me $12,200 for a used engine replacement. Took it somewhere else more trusted and it was a $400 fix & the vehicle is fine. Complete scammers. Car overheated one day due to a cracked hose leaking coolant which they did identify, but then tried to say the head gasket was warped so a total engine replacement was necessary. Car was driven maybe 2-3 minutes total in an overheated state just trying to pull off and figure out what was happening so it seemed fishy that much damage had occurred so quickly. Another more trusted mechanic replaced the hose and did a few other things for $400 & let it run and the vehicle is fine, they identified no head gasket issue. Really tried to get me for the price of a new vehicle. Insane. Do

Awful experience. Had to drop car off via tow truck from AAA. AAA said this is the place where you should take it. Find out next day that it’s $8,000+ in repairs and said it would take up to 10 months to fix on the paperwork. Had no choice but to call a junkyard and scrap my car. Go to get my keys and they charged me $170 just to look at my car and tell me it’s trashed. Told them I had AAA and I thought they had discounts. Took off $10. Awesome 👍 never will go or recommend again.

Definitely does not provide "Express Care". Management of appointment times is not good. I had an appointment at 11 am and the car wasn't ready until almost 2 pm. I couldn't leave because I didn't have alternate transportation. In a very nonchalant tone, I was told there were 8 cars ahead of me when I arrived and they didn't have enough employees to do the work.