Crash Champions Collision Repair El Cajon

We went here to repair our truck after an accident and they were on it! Came out cheaper than what insurance quoted and they finished it exactly when they said they would. There was a little issue with insurance giving us the run around but the shop handled it all for us. Overall we were super impressed, work was excellent! Everyone we dealt with was super nice and kept us updated every step of the way. Would recommend and would go back for whatever other body work we might need in the future.

Had the unfortunate situation where someone else ran into my assigned fleet vehicle. Long story short the insurance company opted to assign the job to this particular company & location. From my personal experience the entire process was straightforward with zero issues. The entire staff was very knowledgeable and helpful. The truck itself looks identical to what it did before the accident. Thank you Renee and crew for the opportunity to share with others the quality service you guys provide.

I am writing to strongly advise anyone considering Crash Champions Collision (formally known as King Service) to steer clear. My experience with this establishment was profoundly disappointing, bordering on negligent, and I cannot emphasize enough how much I regret bringing my vehicle here. I took my vehicle in for repairs on three left panels (front bumper, fender, and driver door). From the moment I stepped into the shop, it was clear that the staff was utterly disorganized and unprofessional. There was a shocking lack of transparency, coupled with a pervasive sense of dishonesty. The staff provided inconsistent information—telling me one thing while telling the insurance company another—and repeatedly delayed the work without legitimate reasons. While I understand that delays can occur

Dropping my car off I was so nervous but this place was so great. Renee explained every step of the way. She was so kind and just amazing. I had to give her a hug i was so happy. And the lifetime guarantee was the cherry on top!

Bruce has been great with communicating with me while my car is in the shop. Nothing but awesome service all around for this repair shop. I would 💯 recommend!