Crash Champions Collision Repair Topeka

Absolutely amazing. Matt and the whole team went above and beyond. Communicated every step of the way with the repair, the repair is great, delivered the car to me (so I didn’t have to bother husband to leave work and take me). Even grabbed a forgotten item out of my car for me when needed and kept it safe at front desk. Polite. Efficient. 100% customer service. Will go back if needed, insurance or self pay - wouldn’t matter. Highly recommend.

When I tell you that crash champion did there job on my Kia K5 they did an AMAZING JOB. Staff where friendly very personable and kept me updated on when they started and how it was going and when my car was finished. If you are looking for amazing work this is the place to be. Thank you CRASH CHAMPION your staff is the BEST 😇

In the summer of 2022, I had hail repair work done at this Crash Champions location in Topeka. The vehicle in question was purchased brand new and I had owned the vehicle for less than 1 year when a hail storm passed through. My rental car allowance with insurance was a maximum of 30 days. I was supposed to get periodic updates on the vehicle status; that never happened. When Enterprise let me know that I was nearly almost out of rental coverage, I called the shop to check in. I was told my vehicle was in the final stages and would be ready later that afternoon. I was called later that day, about 20 minutes before they closed, telling me that my vehicle was ready for pickup. I made it back to the shop in time to pick up my car and that's when I learned why my car was in the shop for

This shop recently worked on a vehicle of mine following a collision, took the money from both myself (deductible) and my insurance company, did NOT fix my vehicle, and lost parts that were not broken/still intact and attached at drop off. Now, when I try to get in contact with the advisor, Matt, who had been helping me through it all, he suddenly is "not available" or "will call you back" but never does. I was also told by a technician that if I am not going to give them a 5 (or whatever the highest value is) on their review to not take the review at all. I have filed a complaint with my insurance and BBB. Completely unacceptable. Please avoid this shop unless you enjoy getting the run around!!

I am beyond impressed by the quickness, professionalism, ease, and friendliness of Crash Champions! I brought my car in maybe 2 hours after my accident and even though they were busy, they took my car right away and were already helping me set up a rental. The originally told me it would be about a month but I got my car back after a little over 2 weeks!! Hopefully I won't get into an accident again, but if I do I will be sure to return to Crash Champions. I never thought that process would have been as easy as it was, I didn't have to worry about anything and was continuously updated on the progress of my car. My car looks incredible, it looks as clean as it did when I drove it off the lot!! Thank you!