Crosstown Customs- Collision & Rod

The Millers are the best!!! Incredible workmanship and it's a local family business!!!

Took the car in for a door ding. Was speedy with an estimate but told me to bring it in a little over a week later with a 3 day wait period(Monday-Wednesday) to fix it. Called on third day and they hadn’t even started the car and said they’d need it till Friday. Called Friday and they had just begun fixing the car and said they needed it till Monday no later than noon. Called Monday around 2pm and they said it would be ready Tuesday in the morning. Needless to say I was completely frustrated at this point. Picked the car up and they said it took a long time as they needed to blend the paint. That’s completely find but they never told me this over this phone, how am I supposed to know what they need to do and how long it’s supposed to take? Owner was short with me every single time we talke

Have used these guys twice, both great experiences. One involved an insurance claim, one I paid out of pocket, but both times they’re easy to work with, do quality work, and pricing is reasonable. I felt guilty initially bringing my Camry in to get worked on when they have such awesome cars getting worked on at the same time, but they do great work all the same. Highly recommend!

We had our vehicle towed there because they stated that they could provide a repair estimate in two days. We received our estimate 19 days later, and it was $2000 more than the insurance company would pay. Since they would not do the work for the price the insurance company would pay, we had the car towed. Crosstown charged $1600 to allow the car to be towed. I am not at all happy with the owner's behavior.

Did a fantastic job repairing my car after an accident. Even walked me through the insurance process. My car was flawlessly repaired a day before promised! Highest recommendation, great guys to work with!